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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

November 07, 2019

Excellent service Mario and team delivered once again. Always happy to buy cars with such excellent staff! Found the exact jeep I wanted and brought it home that day. T More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Bourne's Auto Center responded

Brian, thank you for your continued business, compliments, and 5-star review! We are committed to providing all of our customers with the highest level of service in order to give all of them the same excellent experience. Mario is a fantastic sales professional and I can assure you that it was his pleasure to assist you with the purchase of your Jeep Wrangler! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2019

Great Car Buying Experience From the moment I walked into Bournes Auto and met Jose till the time I got the key to take my new car home, Jose made my car buying experience everyt More

by dyankeej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our car buying process is designed to be no-hassle and pressure-free with no hard sales pitch in order to allow our customers the ability to find a vehicle that best fits their needs. Jose Garcia is a terrific sales professional and I can assure you that it was his please to assist you with the purchase of your vehicle! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 06, 2019

Great Car Buying experience Prompt responsiveness to web inquiry. Found just the vehicle we were looking for. Large inventory of vehicles with super prices. Tori was a pleasure More

by michellewhalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kudos to the guy who quickly replace the Ford Decal!
Nov 06, 2019 -

Bourne's Auto Center responded

Michelle, thank you for your compliments and 5-star review! We strive to provide all of our customers with the highest level of service in order to ensure that they all have the same great car buying experience. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 06, 2019

Great experience Tori and Carlos were both so helpful in the process of getting my new car, Tori is a great multi tasker and I would definitely go to her again! More

by Kasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Bourne's Auto Center responded

Kasey, thank you for your compliments and 5-star review! It is our goal to provide all of our customers with the highest level of service in order to ensure they have an excellent experience shopping with us. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your Jeep Grand Cherokee! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 06, 2019

Quick, easy and caring Tori was ontop of her game! Quick to respond and always had a smile on her face. She knew the lot inventory like the back of her hand, even threw in h More

by millsy3227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and positive review! Our purchasing process is designed to be quick and easy in order to provide our customers with a smooth and efficient transaction. Tori is an excellent sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 05, 2019

Jose's a great salesperson Jose and the Bournes Auto team was very helpful in finding the right car. This was my first time buying a car and they were very consultative. I was a More

by pennoyercameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! Congratulations on the purchase of your first car, we are happy to have been a part of your experience. Our sales team is committed to providing our customers with the highest level of customer service to ensure they have an excellent experience shopping with us. Jose Molina is a terrific sales professional and I can assure you it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 05, 2019

Excellent service Greg Cummings was extremely helpful throughout the whole process. I came in knowing what i wanted and left with my new truck. Thank you Bournes! More

by Cody Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Nov 05, 2019 -

Bourne's Auto Center responded

Cody, thank you for your compliments and positive review! We are committed to providing all of our customers with the highest level of service in order to ensure they all experience the same excellent service. Greg Cummings is a fantastic sales professional and I can assure you that it was his pleasure to assist you with the purchase of your truck! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 04, 2019

Very good experience...... Our sales agent was Jose Garcia. Jose took the time to explain the Bourne "process" to us , which turned out to be very eye opening for someone who's More

by JoeJ
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Bourne's Auto Center responded

Thank you for your compliments and positive review! Our purchasing process is designed to be quick and easy in order to provide our customers with a smooth and efficient transaction. Jose Garcia is an excellent sales professional and I can assure you that it was his pleasure to assist you with the purchase of your 2017 Toyota RAV4! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 04, 2019

Great experience and friendly staff This is my first time purchasing a truck from Bournes and experience was great I also enjoyed that there was no pressure when you walk in to buy a veh More

by Wheels 85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Coriaty
Nov 04, 2019 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our car buying process is designed to be no-hassle and stress-free in order to provide our customers with a smooth transaction and great experience. Christine and George are both fantastic members of our sales team and it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 04, 2019

Just as easy as our first buying experience at Bourne’s! I can’t say enough about all of the staff at Bourne’s Auto Center from a car buying perspective. I had previously purchased a car from them and had a More

by cmcwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Bourne's Auto Center responded

Thank you for your continued business, recommendation, and 5-star review! Our car buying process is designed to be no-hassle and pressure-free to provide our customers with a straightforward and easy experience. Tori, Tara, and David Pair are all fantastic members of our sales team and I can assure you it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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