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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

June 05, 2019

Good overall experience The initial price was reasonable, and Kim went above and beyond to ensure my experience was good. No haggling, and no issue with financing using my o More

by petula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Bourne's Auto Center responded

Thank you for your business, it was Kim's pleasure to assist you in purchasing your vehicle. If you have any questions or concerns in the meantime please do not hesitate to reach out. Thanks again, Michael Kelley General Manager

June 05, 2019

Trading a Jetta for a Jeep! This place is great! Has a lot of options and very knowledgeable staff, Jose was very professional to work with! The prices at Bourne’s cannot be beat More

by moeyyyyyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Bourne's Auto Center responded

Thank you so much for your great review. It was Jose and our team's pleasure to assist you in the purchase of your new Jeep and to trade in your Jetta. If you have any questions or concerns please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

June 04, 2019

No Pressure David Pair was very helpful and approachable. I never felt pressured or rushed into buying anything and I am very happy with my purchase. Thanks! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Bourne's Auto Center responded

Thank you for your business and 5 star rating! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2019

Easy Peasy The staff at Bourne's Auto were professional and helpful. The inventory is maintained online which makes it very easy to select a vehicle that meet More

by liztre
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Bourne's Auto Center responded

"Easy Peasy" is exactly what every customer should expect when purchasing a vehicle from our team. We appreciate your kind words and your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 01, 2019

first car Mario was awesome! Great service and no hassle! So many options to choose from! great prices and great cars! i’ll definitely recommend a friend! More

by sav1
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2019 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your first car purchase. We are thrilled we were able to earn your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 31, 2019

Car for graduate Tre was very helpful, offered a couple cars to drive. My son liked the first one and we didn't feel pressed to drive the other. More

by Car dad
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jun 04, 2019 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your son's vehicle. It was our pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to reach out. Thanks Again, Michael Kelley General Manager

May 31, 2019

Great overall experience Everyone was very pleasant and easy to work with. Great communication via phone calls and emails. Overall very positive experience. Very pleased with More

by MMmlw426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Bourne's Auto Center responded

Thank you for the great review, it was our pleasure to assist you. If you have any questions or concerns please do not hesitate to reach out. Thanks again, Michael Kelley General Manager

May 31, 2019

Great experience, amazing team at Bourne's! After meeting with multiple dealerships on my quest to find the perfect car, I struck gold when I was introduced to Greg Cummings and George Mead at B More

by abbottd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your excellent 5-star review! We are so glad you "struck gold" after giving our team here at Bourne's Auto Center a try. Greg and George are both amazing members of our team and I can assure you that it was their pleasure assisting you find the perfect car. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 30, 2019

Great Car Buying Experience! This was hands down the best car buying experience I've ever had. Greg was nice, super helpful. We found multiple vehicles that met the specifications More

by Jmo9958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jun 06, 2019 -

Bourne's Auto Center responded

Wow, thank you so much for choosing Bourne's Auto Center for the purchase of your new Kia and for the great recommendation. Greg appreciates the kind words and it was our team's pleasure to assist you. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Michael Kelley General Manager

May 29, 2019

Great service and very professional Very easy and professional experience. Sales person, Kim, was excellent! Very patient and well informed. She stepped in to help with every part of the More

by Cali Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Bourne's Auto Center responded

Thank you for your review and congrats on your new vehicle! Kim appreciates your kind words and great recommendation. Let us know if we can be of any further assistance. Thanks again, Michael Kelley General Manager

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