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Bourne's Auto Center

South Easton, MA

4.9
5,007 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 5,007 reviews

May 21, 2019

Great place-great car! Jose helped me find the perfect car. From the moment I walked in to the moment I left was an easy and pressure free experience. He was knowledgeable a More

by K_quinn90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review and kind words about Bourne's! We strive to make our purchasing process pressure-free and straight forward for all of our customers. It was Jose's pleasure to assist you in finding your perfect car and I will pass along your compliments to him! We look forward to seeing you again when it comes time for your next vehicle! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 20, 2019

A+++++ Customer service I’ve been going to Bourne for over 10yrs now and got 4 of my cars from them ( like to switch up after a few yrs) and can I say I walked in this mornin More

by Leila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sandler
Jul 03, 2019 -

Bourne's Auto Center responded

Wow! Leila, we are extremely grateful for your decades-long support of our dealership! Mario, Carlos, and Tara are valued members of our sales and it was their pleasure to assist you with your new car! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 19, 2019

Great Experience Greg Cummings was the ultimate professional! His friendly, upbeat personality made the auto purchase much simpler than we anticipated. He was knowledg More

by Kelley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 03, 2019 -

Bourne's Auto Center responded

Matt and Kristine, thank you for your 5-star review on your experience at Bourne's! Greg is an amazing sales professional and it was his pleasure to assist you with your purchase! We agree that we are quite fortunate to have him on our team, and I will be sure to pass on your compliments to him. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 18, 2019

Customer for life This was without question the smoothest and least stressful car buying experience I've ever had. They gave me the best *fair* deal out of the three de More

by MiggyS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
May 21, 2019 -

Bourne's Auto Center responded

Thank you for your excellent review and great recommendation! It was our pleasure to assist you in buying your new Hyundai, and so happy we were able to gain your business. A smooth and non stressful experience is exactly what you should expect with our great team of professionals. Please do not hesitate to reach out if you have any questions or concerns. Thanks again, Michael Kelley General Manager

May 17, 2019

Quick and to the point Trey was great to work with. He helped us find the perfect car for our needs, and helped to point out any variations we could get on the vehicle versi More

by Bsmith15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your positive review and recommendation! We are glad that your purchase went smoothly, and we think that the "no-haggle pricing" system aids in this. Trevon is an excellent sales professional and it was his pleasure to help you purchase your Jeep! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 17, 2019

Always good I have dealt with Bourne through 7 car purchases with friends and family. Always a positive experience. Professional and focused on you as a customer. More

by Mmoreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 21, 2019 -

Bourne's Auto Center responded

Wow, seven purchases! Thank you so much for the continued business, we appreciate the great review and all of the great recommendations. We look forward to continuing assisting yourself, family and friends in the future. Let us know if you have any questions or concerns in the meantime. Thank you again, Michael Kelley General Manager

May 17, 2019

Buying a car at Bourne Tori was really kind and helpful and I really enjoyed working with her. I hope everyone has as pleading an experience as buying a car with her. More

by Nameimadeupforthis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Bourne's Auto Center responded

Thank you for your kind words, and review. Congrats on your new vehicle, please do not hesitate to reach out if you have any questions or concerns. Thanks again, Michael Kelley General Manager

May 16, 2019

Great Experience This was our first time buying a used car for our daughter. It was a great experience from start to finish. Kim greeted us at the door with a smile More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees we observed while waiting were friendly, courteous & professional
May 21, 2019 -

Bourne's Auto Center responded

Thank you for your great review and kind words! We are thrilled we were able to assist you in purchasing your daughter's car. If you have any questions or concerns please don't hesitate to reach out. We look forward to working with you again in the future. Thanks again, Michael Kelley General Manager

May 16, 2019

Everything went Smooth I went in early on a Monday. Got help right away from Lori, one of the sales team. she brought me over to the desk cave me the keys the car I wanted a More

by PaulPanagiotes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Bourne's Auto Center responded

Paul, thank you so much for your five star review, great recommendation and kind words. I can assure you it was our sales professional Tori's pleasure to assist you in purchasing your new Subaru. Please reach out if you have any questions or concerns. Thank you again, Michael Kelley General Manager

May 16, 2019

Relaxed Atmosphere, with professional sales people They helped me get out of my high mileage vehicle with negative equity and high interest rate. They helped find me the right car and I was able to mak More

by Jrsilva107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Bourne's Auto Center responded

Congrats on your new car! It was our pleasure to assist you in helping you find the right vehicle for you and to get you our of your old one. We look forward to seeing you again in the future, if you have any questions or concerns in the meantime please do not hesitate to reach out. Thank you, Michael Kelley General Manager

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