Bourne's Auto Center | Page 269

Large inventory and such nice staff! After looking for the car I wanted at a few other (pretty shady) dealerships, we decided to check out a car I may like at Bourne’s. We are so happy we After looking for the car I wanted at a few other (pretty shady) dealerships, we decided to check out a car I may like at Bourne’s. We are so happy we made the quick, last minute call to make this dealeeship a stop on our ride home one day. Everyone we encountered was very friendly and welcoming. Jose was especially helpful and so great to work with. He listened to our thoughts and needs and was very down to earth. Overall it was a very pleasant and easy car-buying experience. Thank you guys! More

Beyond all expectations! What an amazing car buying experience at this family-owned dealership. No pressure, hassles or gimmicks. Salesman Greg was phenomenal. He exhibited no What an amazing car buying experience at this family-owned dealership. No pressure, hassles or gimmicks. Salesman Greg was phenomenal. He exhibited nothing short of the utmost level of knowledge and professionalism. He listened and delivered. A perfect close with the man behind the numbers, George. I highly recommend this dealership. They deserve a 10-star rating in my book! More

Very good customer service If I know someone who need to purchase a car and I will be happy to referred them , we are doing a good job, keep on the good service If I know someone who need to purchase a car and I will be happy to referred them , we are doing a good job, keep on the good service More

Great experience My overall experience buying a car from Bourne’s was fantastic. Tori was extremely helpful whenever I had any questions, and always got back to me in My overall experience buying a car from Bourne’s was fantastic. Tori was extremely helpful whenever I had any questions, and always got back to me in a timely manner. I would highly recommend to anyone looking to purchase a car. Thank you all again. More

Best car buying experience! I’ve been to multiple dealerships and was pretty much disturbed with the sales tactics and how pushy sales people were. Sue made our car buying proces I’ve been to multiple dealerships and was pretty much disturbed with the sales tactics and how pushy sales people were. Sue made our car buying process so straight forward and easy. Honest and let us really talk about what we actually wanted and not force us into something we would regret. More

Purchasing 2015 Lexus Jose was absolutely tremendous, patient, knowledgeable made our buying experience enjoyable. Business Manager Carlos simplified warranty and finance p Jose was absolutely tremendous, patient, knowledgeable made our buying experience enjoyable. Business Manager Carlos simplified warranty and finance process easy. Highly recommend you. Thank You More

Used car buying at its ABSOLUTE BEST! I began my search for a very specific vehicle (2015-16 Jaguar XJL Portfolio AWD) finding my second of its kind through Bourne's Auto Center just outs I began my search for a very specific vehicle (2015-16 Jaguar XJL Portfolio AWD) finding my second of its kind through Bourne's Auto Center just outside of Boston. My interaction began with a saleswoman, Kim Bailey, answering my call and giving me some information regarding this particular vehicle, informing me that this was a "no haggle" family owned dealership, and an offer to go online to their site and review the carfax that they had available on this vehicle. I reviewed the information she provided and agreed to accept her suggestion to put a small deposit down to hold the vehicle until I could get up to Massachusetts to see the vehicle in person. She pulled the vehicle off their back lot, snapped photos to text me and put the vehicle into the shop to pass their vigorous 100+ point safety inspection. In addition, she volunteered that there was some "scuff" damage to the front bumper and her manager had already agreed to replace the bumper. We spoke to one of their finance managers ahead of time to discuss warranty options - George (Mead) was very helpful in explaining everything in detail. The dealership fixed the items on the car that we were not happy with and we were very pleased with the end result of the vehicle at final pick up later that week. Everything was completed as promised and their body shop did a wonderful job bringing the car back to its original stately beauty. Everyone was courteous and pleasant to deal with and could not have been more helpful and accommodating, in the most non-intrusive way. I would wholeheartedly recommend heading in to see Kimberly Bailey for your next used car purchase. You will not regret this decision... I know that I am so happy I made that call and made the three-hour trip to deal with Kim, George and the rest of the team at Bourne's Auto Center. I have been driving my new "gently used" car for three weeks now and could not be more thrilled with the car or my experience in purchasing it. Being a business owner myself, I am a firm believer that honesty and exemplary service are what count in pleasing a consumer. Try Bourne's, you will not regret it! I will be referring clients to them every chance I get moving forward. More

Welcoming Dealership with Friendly and Honest Staff Bourne was a great place for me to buy a used car. There's no anxiety about getting a good deal or getting taken advantage of. Kim was very helpfu Bourne was a great place for me to buy a used car. There's no anxiety about getting a good deal or getting taken advantage of. Kim was very helpful, friendly, and quick to answer any questions I had. She made the process seamless! More

Great overall experience! This is the third vehicle we have purchased from Bourne’s and certainly won’t be the last. The process is so easy. You can complete most of it online This is the third vehicle we have purchased from Bourne’s and certainly won’t be the last. The process is so easy. You can complete most of it online ahead of time if you choose, which really takes the stress out of car buying. Greg and Carlos really made it a great experience and we look forward to working with them again soon. More

Great Car Buying Experience I Went to Bournes to buy an Infinity and was instantly greeted by the receptionist. She assigned Mark to help me and he was very polite and courteous. I Went to Bournes to buy an Infinity and was instantly greeted by the receptionist. She assigned Mark to help me and he was very polite and courteous. Not once did I feel pressured and he was helpful and informative throughout the whole process. I have already recommended him and Bourne's to my family when looking for a vehicle. Overall, Great experience and I will be back in the future! More