Back

Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,763 reviews

July 06, 2018

Great Service Great inventory of vehicles to choose from, however customer service stood out. Jose Garcia was excellent salesperson going to the extent of resp More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and kind words! It was a pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 06, 2018

Buying a car Jose Garcia was a pleasure to deal with at Bourne's, so much so I came back the following week to purchase another vehicle. Jose was organized, profic More

by Wjoyce284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

WOW! Two vehicles in two weeks! That is incredible! If we can be of any further assistance please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

July 06, 2018

Used car at Bourned I found my car buying experience both positive and negative. The no haggle price is great, and Jose, my salesperson made the process of bringing my c More

by Jeff S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to meet with me on Friday. We appreciate your continued business and your feedback. Jose and I had a long discussion about your experience and how we could have done better. We will use this feedback to continue to improve. As I told you on Friday, if we can be of any further assistance please do not hesitate to reach out to me directly. Thanks Again, Michael Kelley General Manager

July 05, 2018

Tori was a great salesperson and was very helpful. No pressure, great supply of vehicles, and helped me get a great deal on a beautiful car. If you haven't been here, More

by BmwCod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned BMW! Looking Great! We are honored to have earned your families' continued business. Tori appreciates your recognition and kind words, I can assure you it was her pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 03, 2018

Great experience! I've been to Bourne's a few times over the years and highly recommend it. I love that there's no haggling. Everyone who works there is friendly and he More

by Michelle L Ellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We greatly appreciate your continued business. We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 03, 2018

Fantastic Dealership The first time I came in was a Saturday morning, before I even came in Greg warned me about how busy it would get on a Saturday so I made sure I was t More

by LBert12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and incredibly kind words. Greg and Carlos appreciate your recognition. The experience you described is exactly what we expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 02, 2018

Great Customer service My experience at Bourne's auto center was amazing. I was impressed with the level of customer service and the overall experience that I received. I h More

by Truckerguy
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. Our entire team appreciates your kind words, recognition and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 02, 2018

Highly Recommend I can’t say enough about Bourne’s Auto Center and Jose Garcia our salesman. Jose went out of his way to ensure our specific car requirements were met More

by Passat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Bourne's Auto Center responded

Thank you for your business and amazing 5 star review! Jose appreciates your recognition and I can assure you it was his pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 02, 2018

4th car purchase Trevor has been excellent in helping my husband and i purchase our vehicles and Carlos is a beast when it comes to getting financed done. I highly re More

by Lilone6973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas, Trevon Hubbard
Jul 10, 2018 -

Bourne's Auto Center responded

WOW! 4 Car purchases from our team is amazing! We are honored to have earned such a loyal customer. We could not agree more, Carlos is a beast! He is a dedicated professional who is committed to a high level customer service and we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 30, 2018

AMAZING AMAZING AMAZING I have only purchased a car one other time from a big chain dealer and got taken advantage of. Today, I went to Bourne’s and Trevon was nothing but he More

by Pharmd2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jul 10, 2018 -

Bourne's Auto Center responded

We think you are AMAZING! We appreciate your business and amazingly kind words. I can assure you it was Trey's pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Michael Kelley General Manager

...
287
...