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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

September 18, 2018

Awesome George and tori kill it over at Bourne’s auto best car buying experience I’ve had from everyone being so friendly and knowledgeable to getting everyth More

by Mario5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Bourne's Auto Center responded

Looking Good! We are thrilled that Tori and George killed it for you! We appreciate your business and kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 18, 2018

Great Experience I had a great experience at Bourne. Mario was my sales rep. and he went above and beyond to make sure I was satisfied. I would highly recommend going More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with 5 stars! We are honored to have earned your continue business and high recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 18, 2018

Great service Excellent sales service from Kim as well as finance assisistance from Carlos This recent purchase was our family third vehicle purchase from Bourne More

by Leon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Bourne's Auto Center responded

WOW! Three vehicles is awesome, we are so grateful for your family's business and loyalty. If we can be of any further assistance you certainly know where to find us! Thanks Again, Michael Kelley General Manager

September 18, 2018

Satisfied with my major purchase The people at this dealership made us feel very comfortable, and didn't rush us. Sue is friendly, knowledgeable, and she wants her customers to be hap More

by chebro96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Pereira
Sep 18, 2018 -

Bourne's Auto Center responded

Looking great! We hope you are loving your Nissan. Sue appreciates your kind words and recognition. It was absolutely her pleasure assisting you. We appreciate your high recommendation and look forward to providing those customers with the same low pressure shopping experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 16, 2018

Great experience This is the second vehicle bought from Bourne’s. The sales person was friendly and very helpful. The finance team was also very helpful and friendly. More

by 👍 Bourne’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for your continued business. We are thrilled our team was able to earn your 5 star rating. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

excellent service Had 2 different occasions that used Bourne's Auto Center and. Both times they did an excellent job. Lucas and his staff are professional and I would More

by Gary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Septelka
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your collision repair needs. Lucas and his team appreciate your kind words and I can assure you it is their pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Easiest car buying experience ever! When I unexpectedly had to replace my car, I went to Bourne on the recommendation of a friend. From the first interactions on-line and over the phone More

by bluecargirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words! We are thrilled you recognized and enjoyed our culture. The experience you described, from initial inquiry to delivery,is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Simple and straight forward buying experience Super friendly and easy buying experience. I would start here again for another vehicle purchase. Mark and George were great, their follow up was perf More

by Bchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! We are thrilled you found our "No Hassle" pricing and customer service commitment to be "simple and straight forward." If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Overall great experience ! Good service, everyone has great energy and good chemistry! Would recommend more people to go here. No terrible sales pressure and the service is pret More

by TJ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 15, 2018

Zero Pressure, Genuine People Mark and Carlos were extremely helpful throughout the entire process. I met with Mark on day one to go over cars I liked and while I was waiting for More

by McSherry1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Kia Optima. The experience you described with our, Sales Professional Mark Auferio, is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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