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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

March 29, 2024

I’ve never been a fan of used cars dealerships. But the business model at Bourne’s is clean and straightforward and I felt very confident in my purchase. Jose was excellent and the finance person w More

by Aja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

March 28, 2024

Being old school, was hesitant to go to a used car dealer, but Bourne's changed my mind. The place was big, nice, very efficient, and professional. Jose, the salesperson, was just what I like: low key More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bourne's Auto Center responded

Thank you for sharing your excellent experience with us, Larry! We're happy to hear it went well with Jose. We truly appreciate your feedback. Congratulations on your new purchase. We look forward to serving you for years to come. Mike Kelley General Manager

March 27, 2024

Everyone was helpful and pleasant to deal with. They also have fair prices and fair trade in value. I would recommend this dealer for anyone looking for a used car. More

by Lesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bourne's Auto Center responded

Thank you so much for your excellent review, Lesley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

March 27, 2024

My son & I had a very good experience with our sales person Jose Garcia & a very helpful transaction with Shawn Saunders in financing. Thank you! More

by Francine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bourne's Auto Center responded

Francine, Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that Shawn and Jose were able to assist you and that you had such a positive experience. Mike Kelley General Manager

Mar 28, 2024 -

Francine responded

It’s My pleasure to give such a positive rating. All employees were very pleasant. We’d definitely come back and recommend your dealership to others. Thank you!

March 27, 2024

Came in on Tuesday and in a few hours I had my car picked out. Jose got me a car to test drive. He helped me along all the way. He was on the ball and very helpful. No pressure at all. This is my third ca More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bourne's Auto Center responded

Bob, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Mike Kelley General Manager

March 27, 2024

The sales person his name was Jose Garcia was very professional and courteous. He made a visit. Pleasant, he’s a very nice person More

by maddog42071@comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Mike Kelley General Manager

March 26, 2024

Three years later & I still rave about how easy my car purchase was at Bourne's; no hassle, knowledgeable, friendly staff and just a great overall experience! I recently brought my vehicle in for servic More

by Tanyah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Bourne's Auto Center responded

Tanyah, Thank you! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Paul met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

March 25, 2024

Thanks for an easy transition to our new vehicle ! Great service as always !!! We’ll see you again soon for another car ! More

by jscomm29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Please let us know if we can be of any more assistance! Mike Kelley General Manager

March 23, 2024

Great service and no pressure at all to buy. Willing to take any car out for you to drive. More

by Bun mom 007
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Bourne's Auto Center responded

Thanks for sharing about your experience with Bourne's Auto Center. Jose and our team appreciate your business and hope to see you again soon! Mike Kelley General Manager

March 23, 2024

Had a pleasant experience purchasing our new Jeep at Bourne’s. Jose was great from beginning to end! More

by Andy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Bourne's Auto Center responded

Andy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! Congratulations on your new Jeep! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager