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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

April 04, 2024

The whole car buying experience was super easy and everyone there is really nice. They’re a great dealership that does business very well. I highly recommend them to anyone. More

by Andrew Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Bourne's Auto Center responded

Hi Andrew: Thank you so much for choosing Bourne's Auto Center! Please let us know if we can be of any more assistance! Mike Kelley General Manager

Helpful
April 03, 2024

Great customer service! Jose was amazing! Best prices, Best people & most of all Best cars! More

by Shawnnya Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Bourne's Auto Center responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

Helpful
April 03, 2024

Super easy and helpful with test driving and financing everyone was so nice and professional More

by carolynlawrence7615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

Helpful
April 02, 2024

Loved working with Jose. Quick and easy transaction! High recommend Bournes! They are all there to help with any questions I had and just wanted to make me happy! More

by plaidcoat1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Bourne's Auto Center responded

We are so glad that we had the opportunity to work with you, and that Jose and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Kelley General Manager

Helpful
March 29, 2024

I have bought many cars from Bournes, 4 to be exact. I absolutely love this place and Jose makes each encounter effortless! I love my new Hyundai ! More

by missmonteiro88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

Helpful
March 29, 2024

I’ve never been a fan of used cars dealerships. But the business model at Bourne’s is clean and straightforward and I felt very confident in my purchase. Jose was excellent and the finance person w More

by Aja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

Helpful
March 28, 2024

Being old school, was hesitant to go to a used car dealer, but Bourne's changed my mind. The place was big, nice, very efficient, and professional. Jose, the salesperson, was just what I like: low key More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Bourne's Auto Center responded

Thank you for sharing your excellent experience with us, Larry! We're happy to hear it went well with Jose. We truly appreciate your feedback. Congratulations on your new purchase. We look forward to serving you for years to come. Mike Kelley General Manager

Helpful
March 27, 2024

Everyone was helpful and pleasant to deal with. They also have fair prices and fair trade in value. I would recommend this dealer for anyone looking for a used car. More

by Lesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Bourne's Auto Center responded

Thank you so much for your excellent review, Lesley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

Helpful
March 27, 2024

My son & I had a very good experience with our sales person Jose Garcia & a very helpful transaction with Shawn Saunders in financing. Thank you! More

by Francine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Bourne's Auto Center responded

Francine, Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that Shawn and Jose were able to assist you and that you had such a positive experience. Mike Kelley General Manager

Mar 28, 2024 -

Francine responded

It’s My pleasure to give such a positive rating. All employees were very pleasant. We’d definitely come back and recommend your dealership to others. Thank you!

Helpful
March 27, 2024

Came in on Tuesday and in a few hours I had my car picked out. Jose got me a car to test drive. He helped me along all the way. He was on the ball and very helpful. No pressure at all. This is my third ca More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Bourne's Auto Center responded

Bob, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Mike Kelley General Manager

Helpful
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