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Bourne's Auto Center

South Easton, MA

4.9
4,789 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,789 reviews

April 23, 2018

Great service and good prices Jose was very professional and helpful. I am very happy with the car and this dealership.They were prompt and thorough, I would recommend bournes auto More

by Beamer335i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for your business, 5 star rating and recommendation! We could not agree more, Jose is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 23, 2018

Easy-going, friendly service, from the very first contact I was searching online for a Subaru Impreza within a certain price range and actually found a few options at different dealers in the area. However th More

by Bryan.e.desilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for your business! The experience you described, from initial contact to physical delivery of the vehicle, is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 21, 2018

Informative, relaxed , no pressure I inquired about availability by phone about a truck Bournes had on the web,I was told it was available and would be ready in 10 minutes for a test dr More

by Steve S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Truck! We are thrilled you enjoyed our unaccompanied test drives and "No Hassle" pricing and customer service commitment. Your high recommendation is very important to us and greatly appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 20, 2018

Quickest and smoothest purchase ever! I highly recommend Jose Garcia as a salesperson, Greg Peschel and Shawn Saunders was also very helpful and easy to work with, no pressure. This is th More

by bmw2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We are honored to have earned your high recommendation. Jose, Greg, and Shawn appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 20, 2018

Service - 2006 Lexus RX 330, repair air conditioning Kory Peterson in Service is extremely professional, and patient. He is very thorough with estimates prior to service work performed. They provide a More

by Paul F. Shepter Sr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Peterson, Mike Clark, Mike Clark
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for your continued business in our service department. We could not agree more, Kory is an amazing member of our team and a dedicated professional. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 18, 2018

Great car buying experience Jose was great! Very responsive answered all my questions in a timely manner. I was buying a car for my mom from a distance- I live in Florida and th More

by Kerri1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you and your mom with the long distance purchase. We greatly appreciate your high recommendation and look forward to providing those customers wit the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2018

Great service I was looking for a vehicle for a few weeks. I drove many of them and it was always a great experience. No pressure, you can test drive as long as you More

by chris-bondaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Bourne's Auto Center responded

We are thrilled you were able to find a vehicle that fit your needs and your budget. We appreciate your business and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2018

Purchase Vehicle Trey is excellent. He is patient and never pressured me through the entire purchase. Picking up my car was a breeze; paperwork completed and keys in h More

by Trahathaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Apr 25, 2018 -

Bourne's Auto Center responded

Looking Good! We are thrilled that your buying experience was a breeze. Trey appreciates your recognition and our entire team appreciates your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2018

Kim was awesome she helped me out with the 2015 Jeep Compass This place is very professional. As soon as I walked in Kim was right there to help us we did not feel rushed or pushed to buy she was very patient as More

by Jen102116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2015 Jeep Compass. We could not agree more that Kim is awesome! She certainly appreciates your recognition and I can assure you it was her pleasure assisting you with your purchase. We appreciate your recommendation and look forward to providing those customers with same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 16, 2018

Great experience buying a car from Bourne's Auto! Greg P. was incredibly helpful, attentive and wanted to be sure I was happy with my choice of vehicle. I appreciated that he kept the communication f More

by Alex D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Apr 25, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words. We greatly appreciate your business and 5 star rating. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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