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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

June 01, 2018

Growing family A co-worker put me in touch with his friend who I previously attended a Pats game with. His name was Russ (Burnham) and he told me if I didn't find wh More

by HDuarte81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Molina
Jun 09, 2018 -

Bourne's Auto Center responded

Looking Great! We are thrilled you and your wife are loving your 2016 Ford Explorer. We appreciate your amazingly kind words and Jose appreciates your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 27, 2018

Great buying experience I travelled from about 7 hours away. The vehicle I wanted to test drive was ready and waiting when I arrived. David P. was courteous and explained det More

by Bufwxguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Campbell
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center from over 7 hours away! The Express Team experience you described is exactly what every customer should expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 26, 2018

Everyone was really nice and helpful! Jose was very informative and answered all my questions. He made the process so easy and had my car ready to go in two days! More

by shannon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled our Sales Professional Jose Garcia was able to make your buying experience easy and informative. I can assure you it was his pleasure assisting you and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 26, 2018

Kim Bailey is nothing short of AMAZING!!!! I unfortunately arrived at the dealership a little after closing time on a Saturday, but Kim stayed later to assist me and let me test drive the Audi More

by Kev_Aug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Bourne's Auto Center responded

WOW! Thank you for amazingly kind words about our Sales Professional Kim Bailey! We are honored to have earned your business and 5 star rating. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 26, 2018

trey the best. i worked with trey,he was nothing short of prroffesional, courteous, and very infomative. I would recommend him to all the people looking to buy a car More

by samuel038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 28, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. Trey appreciates your recognition and our entire team appreciates your business. We could not agree more, Trey is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 25, 2018

Amazing experience Everyone was very helpful and enthusiastic about their jobs! I am so glad i chose this place, as i am happy about my purchase and the entire experienc More

by Jc03091999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 28, 2018 -

Bourne's Auto Center responded

Thank you for your business! Looking great in your Jeep! Trey appreciates your recognition and kind words. He is an incredibly important and valuable member of our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 25, 2018

Easy Car buying. Straightforward car buying experience. Car was well priced compared to other dealerships, You get to test drive on your own and check out process too More

by Fusion18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard, Caroline Simmons
May 28, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. You described some of the most important principles of our "No Hassle" pricing and customer service commitment, "straight forward, market based pricing, unaccompanied test drive, and in and out within one hour!" We are incredibly proud of our team for delivering on our commitment. We appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 24, 2018

Easy. Smooth. Tip Top. Great experience. Definitely planning on going to Bourne's Auto Center when looking for my next car. I heard about Bourne's from a good friend and sta More

by Sirchazziii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caroline Simmons
May 28, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and for your thorough description of your experience from start to finish. We are proud of Mario, Shawn and Caroline for providing you with a great experience. We are fortunate to have each of them on our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 23, 2018

Very easy and quick to buy a new car!! I felt that the employees were very respectful and extremely helpful. The waiting area was very comfortable and I didn't have to wait long. I was info More

by Kimmy0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star rating. The "easy and quick" experience you described is EXACTLY what every customer should expect from our team. Jose appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 23, 2018

Awesome experience! Trey was so great to work with . He really made the process so easy. I would definitely recommend him and this dealership. Overall amazing experience! More

by Denise7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
May 28, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned BMW, it looks amazing! We are honored to have earned your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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