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Bourne's Auto Center

South Easton, MA

4.9
4,762 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,762 reviews

February 12, 2018

Best used dealership in the area!! I recently bought a Jeep Cherokee from bournes auto center after being referred there by my fiancée. I worked with salesman Jose Garcia who was patien More

by Jolsen30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa Lucchetti
Feb 15, 2018 -

Bourne's Auto Center responded

First and foremost, thank you for serving our country. We are honored to have earned your business, 5 star rating and recommendation. Jose is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our amazing team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 11, 2018

Easy breezy Greg was a great help. I came in the car was ready for a test drive. Once I decided I was ready to by it and I was able to leave with new bae the next More

by Callmedannyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Feb 15, 2018 -

Bourne's Auto Center responded

Looking Good! The "easy breezy" experience is exactly what we expect from our team. Greg appreciates your recognition and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 10, 2018

2014 Jeep Compass Great experience from start to finish. Mike was great to work with and always available (even after the sale). Financing was effortless. We were on a More

by Perkinsc84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2018 -

Bourne's Auto Center responded

Craig, It was a pleasure assisting you and Alicia with your Jeep Compass purchase and financing. I appreciate your kind words and 5 star rating. If I can be of any further assistance please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

February 09, 2018

I had a very good experience and the man that helped me was Good place to bye a car friendly ppl and good deals I’m glad I took the time to stop bye the dealership thanks so much Mario dee for everything you di More

by Nady3333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Feb 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 09, 2018

Excellence in Customer Service I’d like for everyone to have as a great of a shopping experience as I have. Trey is absolutely fabulous, knowledgeable, and gives great customer serv More

by Husebyehouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sears, Trevon Hubbard
Feb 10, 2018 -

Bourne's Auto Center responded

We will do everything we can everyday to make sure every customer DOES have the same experience you described! We are honored to have earned your business and amazing 5 star review. Trey appreciates your recognition and amazingly kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 08, 2018

Amazing! I drove down from Manchester, NH and totally worth it! The entire staff from start to end was amazing- so friendly and helpful! David was so kind and More

by JenniferB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center all the way from NH! We are honored to have earned your business and your 5 star rating. David appreciates your recognition and kind words and we look forward to seeing you for your next purchase. In the meantime if we can be of any assistance please let us know. Thanks Again, Michael Kelley General Manager

February 07, 2018

Good experience friendly staff Greeted with a smile pretty much at the door. All the staff was very polite and friendly. financing at a good rate. New plates and out the door the More

by Jimbo14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean in finance , Sue Pereira
Feb 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored to have earned your business and appreciate your kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 07, 2018

very pleasant experience, no surprises Salesman (Mark) was knowledgeable, had the car we were interested in waiting for us, no hassle as far as requesting a test drive, trade-in was evaluat More

by Packystore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Bourne's Auto Center responded

The 5 star experience you described is exactly what we expect from our team. Mark and Shawn are dedicated professionals who are committed to a high level of customer, we are fortunate to have them on our team. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 06, 2018

Great staff , great deals ! Mark was the most patient , well informed person I have met . He took his time to find a car that both my husband and I liked . He took the time to re More

by Eclementino02072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Bourne's Auto Center responded

Looking Good! We appreciate your business and you taking the time to award us with 5 stars. Mark and Carlos appreciate your recognition and we could not agree with your kind words more. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 05, 2018

Great overall experience We had a GREAT “hassle free” experience. The salesman Shawn & finance manager Carlos couldn’t have been more helpful!! They made the car buying experi More

by Manny1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Feb 10, 2018 -

Bourne's Auto Center responded

Looking Great! We are honored to have earned your business. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The easy, quick and pressure free experience is EXACTLY what every customer should expect when shopping for a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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