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Bourne's Auto Center

South Easton, MA

4.9
4,943 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,943 reviews

January 03, 2018

Such a calm and relaxed atmosphere. Ive been in other dealerships before where you immediately feel pressured, and all eyes on you like youre the main course for dinner. Not at Bourne's More

by Knonelovex44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your 5 star experience. Your amazingly kind words are much appreciated. Your business and recommendation is extremely important to us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 03, 2018

Great fast service! I bought during the new year holiday, but Sean and Carlos gave me an excellent car buying experience! Definitely A+ Definitely would recommend Bour More

by Smlkng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Jan 03, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Infiniti! We are honored to have earned your 5 star rating and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 02, 2018

Great car buying experience. I have been buying cars from Bourne's Auto Center since they opened in Easton as a small 1 room building. The people are friendly, professional and c More

by tulipslbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Matthew Cygielnik
Jan 03, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your continued business. We are so incredibly appreciative to have earned such a loyal sales and service customer! Our entire team appreciates your amazingly kind words and incredible 5 star rating. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 01, 2018

Finally! A dealership that’s not... uh, well... a dealership Bourne is phenomenal. Especially David. ZERO hassle, negotiations. Lowest price I’ve seen and I did a TON of research. Absolutely a customer for life. More

by Mahansome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2018 -

Bourne's Auto Center responded

Haha! Thank you for your business and your amazingly kind words. The experience you described is exactly what every customer should expect when purchasing a vehicle from our "dealership"! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 31, 2017

Extremely satisfied I met with Kim Bailey who was very professional and friendly. Kim asked if I had any selections which I did. 1 day later and I had my new ride. More

by DonnaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored to have earned your business and your 5 star rating. Kim appreciates your recognition and I can assure you it was her pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 31, 2017

Great experience I got a great deal on a car I had wanted for a while- almost $3000 less than i’d Seen it anywhere else. When I went by to pick it up, they arranged fi More

by Asdf1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled we were able to earn your 5 star rating! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 31, 2017

Great car buying experience I can’t say enough about this dealership. After numerous car purchases over the years from various dealers, Bourne was by far the very best! It starte More

by Sdaigle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Jan 01, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. We are fortunate to have an amazing team of professionals who are committed to a high level of customer service. Shawn and Carlos appreciate your recognition and our entire team appreciates and values your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 30, 2017

Bourne’s is great! I was so impressed with the staff at Bourne’s, especially Trey! Thank you so much for making the car shopping process painless! I am very happy with m More

by achampagne88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember our finance guy’s name but he was great too! , Trevon Hubbard, Caroline Simmons
Jan 01, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Mitsubishi Outlander! We are thrilled you are enjoying the vehicle. We appreciate your kind words and amazing 5 star rating. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 30, 2017

EASIEST CAR BUYING EXPERIENCE .... EVER! Trevon, aka Trey, was an absolute BEAST! He did anything and everything possible to help me out. Living about an hour and half away from the dealershi More

by @Gabriel_Kaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jan 01, 2018 -

Bourne's Auto Center responded

WOW! We are thrilled Trey and our team we able to provide you with the "easiest car buying experience ever!" The experience you described is exactly what every customer should expect when shopping for a pre-owned vehicle at our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 30, 2017

Smooth, Swift Buying Experience Despite the extra hike it took to get down to their location, the people at Bourne's made it worth my while. I'm still amazed that I'm the proud owner More

by froth30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Jan 01, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you and finding the vehicle that best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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