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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

March 23, 2024

I really appreciated how helpful it was to buy a car without a hard-sell. I got the right information to make a great choice! More

by Jmwalker2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Bourne's Auto Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

March 22, 2024

Excellent customer service from Jose and the team! !! They actually make car shopping (and buying ☺️) fun! I highly recommend a visit to Bourne’s before purchasing elsewhere. See for yourself! Tha More

by shipeast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that Jose and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

March 20, 2024

Jose and Bourne’s Auto was great! This was my second purchase with them, and I always count on them to be trustworthy! More

by chloestanfaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

March 17, 2024

Great experience. Garcia was very transparent and professional. Same goes to financing department. I strongly recommend Bourne’s auto center, these guys are awesome. T More

by Elton Nascimento
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Bourne's Auto Center responded

Thank you, Elton! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose Garcia met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

March 17, 2024

Jose was very patient. He listened to what we wanted and showed us exactly the cars that fit the asks. Super professional! More

by tbmason0524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

March 16, 2024

Definitely recommend coming here if your looking for a car everyone I dealt with was very nice and made the whole process extremely easy More

by Td
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

March 13, 2024

I purchased a car with Bourne back in April and had a wonderful experience with Jose. I absolutely loved the car, but sadly, a tree totaled it, so I was back to square one. Once again, I can't speak high More

by anoliver89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Bourne's Auto Center responded

It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

March 12, 2024

The experience was positive, with no pressure and an easy buying experience. We really liked being able to test, drive the car on our own. Financing was easy and Shawn provided me with multiple options. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Bourne's Auto Center responded

Jeff, Thanks for your feedback on your recent visit to Bourne's Auto Center. It's great to hear that Shawn was able to assist you and that you had such a positive experience. Mike Kelley General Manager

March 12, 2024

Was a pleasure would deffinitely reccomend good customer service and great help they made it happen More

by Johngrushkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, John, and we look forward to working with you again. Mike Kelley General Manager

March 12, 2024

Buying a car here was super simple. They took the hard work out of buying a car. More

by knilson1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Bourne's Auto Center responded

We are so glad that Jose had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Kelley General Manager

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