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Bourne's Auto Center

South Easton, MA

4.9
4,775 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,775 reviews

August 17, 2022

Kevin and Mike were courteous and helpful. Great experience, I would highly recommend this dealership. More

by CPulcini22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Aug 18, 2022 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

August 17, 2022

Came in not planning on making a purchase looking at one specific SUV but what I needed was unexpectedly another. Jose was great to work with. No hassle, personable, quick response to questions, and complet More

by Jeeplove22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

August 16, 2022

Came into the dealership not expecting to walk away with a new car but Jose made the sale a super easy decision. His lightheartedness and patience made the process quick and painless. Thank you for the grea More

by Apacheco09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Bourne's Auto Center responded

Thank you for sharing your thoughts about your excellent experience with both Jose and George here at Bourne's Auto Center. Thanks for the five-star rating. We appreciate your business and hope to see you again soon. Congratulations on your new purchase! Mike Kelley General Manager

August 16, 2022

Best guy to work with helps me find the car I needed and was very patient More

by Nathaniel917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Kelley General Manager

August 16, 2022

There really is a difference when you purchase a vehicle for a small family owned dealership versus going to a big box store where you are not treated as if you’re a human rather $. The end the experience w More

by William The Great
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, William. We appreciate your fantastic feedback and five-star rating. We look forward to sharing your compliments with our crew. We're glad we were able to help, and we hope to see you again. Congratulations on your new purchase, William. Mike Kelley General Manager

August 15, 2022

I would like to thank the dealership for helping me get into a new vehicle. I would like to also thank Kyle Bloom for helping me get Finance fast. More

by melvin.gonzalez978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Aug 16, 2022 -

Bourne's Auto Center responded

Thank you for taking the time to leave us a five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Congratulations on your new purchase, Melvin! Mike Kelley General Manager

August 13, 2022

My first time buying a car from a dealer, my experience with Bourne's AUto was the best, customer service was awesome, Jose is the best, he never gets tired of me calling him and asking him bunch of quest More

by Ify
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

August 09, 2022

Easiest FASTEST most laid back purchase of my life. Everyone was so nice and welcoming. No cheesey car salesmen here . Jose G was the best and i will continue to go to him when in need for future cars. More

by Jsmithhair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

August 08, 2022

I can’t speak highly enough about Bourne’s Auto Center. Jose was extremely helpful and knowledgeable throughout the entire process! I would highly recommend Bourne’s for anyone looking to buy a vehicle. Th More

by gwebber23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Bourne's Auto Center responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jose and all of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

August 07, 2022

I’ve bought 2 cars from Bournes. It’s always been the easiest process and they are lovely to work with! More

by Julia Sanborn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Bourne's Auto Center responded

Thank you, Julia. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

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