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Bourne's Auto Center

South Easton, MA

4.9
4,922 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,922 reviews

November 14, 2022

Kevy was wonderful to work with! He was very helpful throughout the whole transaction. The whole process went very quickly. We love our new car! Thank you so much Kevy! More

by carolynm2561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Nov 15, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Carolyn, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

November 09, 2022

The deal was hard to do because I was out of state. I was impressed with Mario and Amy and Kim. I’m 800 miles away and really appreciated the extra help and work it took to make the deal go through More

by oilman1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hymon
Nov 09, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

November 08, 2022

Exceptional service from Kyle to Shawn! Everyone was awesome and very helpful. I would recommend all friends and family to purchase a car from Bournes! More

by Abentum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bloom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad Shawn and Kyle were able to help, and we hope to see you again! Mike Kelley General Manager

November 08, 2022

I had the best experience today buying a dodge challenger.hes the best salesman in town More

by jonnybingo11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

November 07, 2022

Great place to buy a car! I had a great experience all around working with the team at Bourne. I knew what I wanted to get so upon arriving they had the car waiting for me to More

by Nicole.sull6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Nicole, for choosing Bourne's Auto Center! Mike Kelley General Manager

November 07, 2022

Kevy was an all around professional that was very helpful, caring and attentive. He made sure the process was smooth and easy!! Thanks Kevy!!! More

by Mooremchl82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Nov 07, 2022 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kevy to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

November 07, 2022

What an amazing smooth and fun experience. Jose is very understanding and knows how to work very well with customers. He was able to answer all our questions. Work with us on all different opt More

by Joshua.holmes024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, Joshua, and let us know if we can be of any more assistance! Mike Kelley General Manager

November 05, 2022

Excellent customer service! Kevy Lima was great, very helpful, super patient explained everything very thoroughly. I would recommend him and Bournes 100% More

by Erikalunna22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Nov 06, 2022 -

Bourne's Auto Center responded

Erika, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

November 03, 2022

We had been looking for a car for weeks, had been to a few dealerships. Bourne was incredible, no hassle. Everyone was very kind and informative. Jose answered all of our questions and was a great man to More

by M_allen0312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim,
Nov 06, 2022 -

Bourne's Auto Center responded

It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

November 01, 2022

Great customer service, David Pair help me with the entire process. First time buying a car and the process was extremely easy and fast. He was very patience and informative with the financing process, More

by j.ennifer3592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Bourne's Auto Center responded

Jennifer, Congratulations on your new vehicle! We are so glad that David had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

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