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Bourne's Auto Center

South Easton, MA

4.9
4,760 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,760 reviews

April 28, 2022

Had a great experience buying a car at Bourne’s Auto Center. Found the car on CarGurus and contacted them to check it out. Spoke to Sales Consultant Kevy and set up a time for a test drive. Car More

by JeepGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Apr 28, 2022 -

Bourne's Auto Center responded

Thank you, Felipe! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy and our team met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

April 27, 2022

This is our 4th car purchased at Bourne's and our second from Jose. Very happy with the over all experience More

by christiansherman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

April 27, 2022

I am very satisfied with my car purchase from Bournes! After researching cars online I knew exactly what I was looking for and Kevvy came right out and offered to help. He not only was very patient with m More

by Dylan McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Apr 28, 2022 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us, Dylan. We are delighted to learn about your positive experience and congratulations on your new VW Passat! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

April 26, 2022

Jose Molina help me a lot to get my vehicle he’s very helpful thank you so much More

by ralphadam207
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

April 26, 2022

Very friendly and straightforward. Jose Garcia was a fantastic salesman. Good business and good prices. More

by Zack G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, Zack, and let us know if we can be of any more assistance! Mike Kelley General Manager

April 26, 2022

Once again Bournes is by far the best deal. Easy experience, no pressure, great cars cleaned up and in top shape. Amazing dealership and people. David Pair has been my salesperson for 14 years More

by Steve13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, Steve, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you always enjoy your experience with David, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

April 24, 2022

I usually don’t shop small dealer ships but after the sales guy Jose I’ll be back with my mother and family members this is my new dealer o got my truck 5k under book value made me happy in this crazy tr More

by Jeffr11980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

Apr 25, 2022 -

Jeffr11980 responded

I am so happy with this dealer I am sending a family member down to buy a suv this week great service and great prices and the best fiancing department I have ever worked with Tara is top notch no pressure sales and takes the time to make sure you leave her office 💯 percent happy or and she asked me before I left her office and said Jeff are you 💯 percent happy with the fiancé rate the gap and warranty that will protect you and I said I give you a 10 out of 10 for patience I am very talkative and it took me 5 times to understand Tara cause she was using formulas and I usually never fiancé my trucks but I needed a low mile truck and Jose in sales and Tara closed the deal nicely and I enjoyed my long test drive with no pressure to hurry back to Bourne auto center That’s what made me buy the truck is how they respected me and treated me with 5 star service Thanks again Jose and Tara

April 24, 2022

Jose and George were both super helpful to me and my fiancé! I highly recommend More

by Robbaker26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Bourne's Auto Center responded

It's great to hear that Jose and George were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

April 22, 2022

Jose helped me to purchase a great car. The Process was very straightforward and overall a painless experience! More

by mas1996
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Apr 25, 2022 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

April 20, 2022

Third Jeep purchased with Jose Molina at Bourne’s Auto Center. Love my Jeeps and would highly recommend Bourne’s for your next one too!! More

by Clearviewmel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Jose was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new Jeep! Mike Kelley General Manager

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