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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,776 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,776 reviews

February 16, 2022

Jose and the team at Bourne were great to work with. I walked in not knowing what I wanted and they were extremely patient with me as I worked it out. They had a wide range of inventory for me to test More

by MLAWLER13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Forsyth
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Feb 16, 2022 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Helpful
February 16, 2022

I have nothing but great things to say about Jose. Very informative and helpful: I would highly recommend. More

by Michael.messierc21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2022 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, Michael. We appreciate your feedback and great rating. We're glad to hear that Jose was able to help, and we hope to see you again. Congratulations on your new purchase, Michael! Mike Kelley General Manager

Helpful
February 15, 2022

Great variety of vehicles, excellent customer service. José Molina is an amazing salesman, made an amazing experience, trade my car, got a great price. Definitely recommend Bournes Auto Center, it More

by Aura Urena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Bourne's Auto Center responded

Aura, Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

Helpful
February 15, 2022

Kevy along with all the staff members at Bourne Auto made my car shopping experience quick and pleasant. Kevy smiled thee entire time lol. Thank you all. More

by Kjblakesth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Report | Print
Feb 16, 2022 -

Bourne's Auto Center responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Kevy and our team here at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

Helpful
February 13, 2022

Kevin was very professional and pleasant. The whole process was excellent. I got to leave with my new Nissan Rouge today. More

by nickeating266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Report | Print
Feb 14, 2022 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

Helpful
February 12, 2022

We went in not planning on buying but just to look. Kevy was so easy to work with and didn't pressure us at all. We left with a new car for our family. Across the board everyone at Bourne's was a pleasure t More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
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Feb 12, 2022 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

Helpful
February 11, 2022

People treat you with respect and no pressure. This is the 2nd vehicle I purchased fromBournes. More

by Pabbonus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase! Please let us know if we can be of any more assistance. We look forward to having you as one of our valued customers for years to come. Mike Kelley General Manager

Helpful
February 11, 2022

This is our 3rd purchase from Bourne, and we will continue to be loyal customers. The team, service and value are excellent - highly recommend! More

by Sarina S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Bourne's Auto Center responded

Congratulations on your new purchase, Sarina. Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We sincerely value your business, Sarina. We look forward to your next visit. Mike Kelley General Manager

Helpful
February 11, 2022

Super easy sale with no hassles. Everyone at Bourne’s auto was friendly and professional. More

by Sharon-gallagher
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Report | Print
Feb 12, 2022 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

Helpful
February 11, 2022

Jose Garcia was the best. Best experience I've ever had buying a car. No pressure, no hassle. I would definitely recommend Bourne's Auto Center to family and friends. Thanks Jose. More

by colleenyork0104
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Bourne's Auto Center responded

Congratulations on your new purchase, Colleen! Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Jose. It was a pleasure having you at the dealership, Colleen. We appreciate your five-star review! Mike Kelley General Manager

Helpful
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