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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

September 17, 2021

The folks at Bournes Auto Center are so helpful and kind. This was my second vehicle purchased from them and I will continue to go back. Kevin was super helpful in answering all the questions I had and helpi More

by Wcox328
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 19, 2021 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

September 16, 2021

Easiest, stress free car purchase I’ve ever dealt with. Mario is fantastic specifically, but everyone is awesome. Looking forward to getting cars from them in the future!! More

by Jaylynn Merkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Bourne's Auto Center responded

Jaylynn, Thank you for taking the time to share your feedback with us. Mario and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Kelley General Manager

September 14, 2021

The customer service from Kevy was beyond outstanding.!!! Everyone at Bourne's worked together to get the deal done. Love my car and the price was better than other dealers. Definitely recomm More

by Km1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in Finance, Kevy Lima
Sep 15, 2021 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevy and our team here at Bourne's Auto Center. Mike Kelley General Manager

Sep 15, 2021 -

Km1000 responded

You're welcome. Pleasure was all mine.

September 14, 2021

I had a great experience at Bourne’s Auto. Very friendly and helpful staff especially Jose and George. Nice to deal with a home town dealer in Easton. More

by BL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Bourne's Auto Center responded

Thank you for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope to see you again! Mike Kelley General Manager

September 14, 2021

Jose was fabulous and so helpful. If you’re looking for a car go to Jose. This was my first time buying a car and he made the process so easy and explained everything in detail to me. More

by Paige.roche25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review, Paige! We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

September 13, 2021

I recently purchased a BMWx1 from Bourne Auto Center and it was an amazing experience. Amy and Dave were great to work with and made the whole transaction so easy. The price was fair and they handled all More

by marianne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Sep 13, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that Amy and Dave had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

September 13, 2021

The best is at Bourne’s Auto center,kevy is the best ever I dealt with. Best experience ever to purchase a car. Thanks to All the members there. More

by Isildolopes2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 14, 2021 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that Kevy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

September 13, 2021

Kevin was awesome! He was really attentive and helpful with any questions we had. Overall we are very happy with the service we got from the time we walked through the door! More

by Ashley_freitas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 13, 2021 -

Bourne's Auto Center responded

Thank you, Ashley, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

September 13, 2021

So easy to work with, easy to communicate with and don’t keep calling you like other dealers. Went in on a Monday with a car inmind and left on a Tuesday with the car I wanted More

by Maurahurley575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bourne's Auto Center responded

Thank you, Maura! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

September 11, 2021

I have a very good experience there, all staff are attentive and helpful, and the person who help me speak my language Spanish so was very helpful, his name is Jose Molina his very gentle. More

by Belenasuarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

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