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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

July 31, 2021

I absolutely LOVE this dealership! They are truly focused on customer service and they do not use any high pressure tactics. I highly recommend this dealership and if you speak Español, Portugués or Creole ( More

by Monica P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Aug 01, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle, Monica! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

July 29, 2021

Jose provided me with the best car purchasing experience I ever had from start to finish! He was very professional and explained everything clearly.I will definitely refer him to anyone that I know who want More

by alyssa24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

alyssa24 responded

I already responded

July 29, 2021

Kevin was a great salesman. The finance department took about two weeks to let me know if I was approved, so I wasn’t happy with that but aside from that. It was a great car buying experience. More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
2.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jul 30, 2021 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle! Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

July 29, 2021

Jose is helpful and professional, make things easy to be accomplished . Good trade in value and have a nice experience buying my new car at Bournes. More

by Grace Zhou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Bourne's Auto Center responded

Thank you so much, Grace, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jose and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

July 29, 2021

Laid back buying experience and amazing customer service experience from Jose, Kevin and Shawn. Would most definitely recommend this place to anyone looking for a new car! More

by Ashley.Lauren.webster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jul 29, 2021 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you, Ashley. Quality customer service is always our number one priority, and we're happy to hear that Jose, Kevin, and Shawn met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

July 28, 2021

Mario was amazing! Quickest process ever I highly recommend bournes auto in Easton ma if anyone’s looking for a car/suv I’m in love with my jeep Cherokee More

by Cassysell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Mario, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

July 28, 2021

Both Kevin and Greg helped me look for a car and they were both great. There was no pressure and they weren’t trying to push any cars on me. Would definitely recommend. More

by dbaribeault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings, Kevy Lima
Jul 29, 2021 -

Bourne's Auto Center responded

We are very happy to hear that Kevin and Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

July 27, 2021

Jose and the team at Bourne’s Auto Center were an absolute pleasure to work with. Definitely not your average used car dealership. Highly recommend. More

by Greg P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Bourne's Auto Center responded

Greg, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you're enjoying your new vehicle! Mike Kelley General Manager

July 26, 2021

I was looking for a used car for months but due to the low inventory it was hard to find what I was looking for. I live local so I figured I would stop by Bourne's to see what they had in stock. I met wit More

by Chaos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let Kim know if we can be of any more assistance! Mike Kelley General Manager

July 25, 2021

Honestly the best service and amazing people working there. I would recommend my friends and family to go in! The prices are reasonable and they have a nice selection. More

by Oseasovalle86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bourne's Auto Center responded

It's great to hear that Jose were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

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