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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

July 15, 2021

Kevy from the start was up beat and positive. He showed us the different types of SUV’s and took the time to ask questions on what we were looking for. From start to finish, we had a very positive experien More

by jessedumais
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jul 16, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review, Jesse! We are thrilled that Kevy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new SUV, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

July 14, 2021

I found the entire process to be pleasant. The staff, especially David P were so great to work with. No one was pushy. It was a great experience and so love my new car!!!! More

by Nancyheffernan5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pair
Jul 14, 2021 -

Bourne's Auto Center responded

Thank you, Nancy, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that David and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

July 12, 2021

Greg was so patient with us all the way through the car buying process, especially when we had to bring our 2 young daughters with us. We never felt pressured to buy, but when we were ready, he helped make More

by saraseals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 12, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to leave us this fantastic review! It has been a pleasure serving you, Sara. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new purchase! Mike Kelley General Manager

July 10, 2021

I had a very pleasant experience purchasing my car at Bourne Dealership. David Pear was informative and helpful in helping me through the process of the purchase. I would highly recommend him to anyone I More

by Kate_garczynski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us, Kate. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

July 07, 2021

Jose and the team at Bourne’s made for a great purchase experience. They have a great selection and knowledgeable, no pressure staff. Thanks for making it so quick and easy! More

by Patrickclunan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Jul 08, 2021 -

Bourne's Auto Center responded

Thank you, Patrick, we are very happy to hear that Jose and the team provided you with such a positive experience! We sincerely value your business and hope you enjoy your new vehicle. Mike Kelley General Manager

July 07, 2021

Great experience. This is my second car purchased there and the team was great. Highly recommend Bourne's. More

by Pearz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

July 07, 2021

My salesman Mario was an exceptional help, I would highly recommend him and this company to anyone else great doing business with you guys hope to see you again. More

by Kingwade1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Mario, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

July 06, 2021

Very professional sales department. All questions answered. Really liked not having to negotiate price. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Bourne's Auto Center responded

Thank you, Jen, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

July 02, 2021

I would like to thank Bourne’s Auto Sales and specifically George, Mario and David Pair for the superb customer service, dedication and kindness shown to me during this transaction. I am very sat More

by Dillion O'shea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Bourne's Auto Center responded

Thank you, Dillion, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

July 01, 2021

I have gotten my last 4 vehicles from Bourne’s and wouldn’t go anywhere else! Kevy and the whole team make everything as easy as possible to transition into a new pre-owned vehicle. He made sure I w More

by Brittney9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara , Kevy Lima
Jul 02, 2021 -

Bourne's Auto Center responded

Thank you, Brittney, for your business and this review. We're happy to hear that Kevy and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

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