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Bourne's Auto Center

South Easton, MA

4.9
4,789 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,789 reviews

July 29, 2021

Kevin was a great salesman. The finance department took about two weeks to let me know if I was approved, so I wasn’t happy with that but aside from that. It was a great car buying experience. More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
2.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jul 30, 2021 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle! Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

July 28, 2021

Mario was amazing! Quickest process ever I highly recommend bournes auto in Easton ma if anyone’s looking for a car/suv I’m in love with my jeep Cherokee More

by Cassysell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Mario, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

July 28, 2021

Both Kevin and Greg helped me look for a car and they were both great. There was no pressure and they weren’t trying to push any cars on me. Would definitely recommend. More

by dbaribeault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings, Kevy Lima
Jul 29, 2021 -

Bourne's Auto Center responded

We are very happy to hear that Kevin and Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Kelley General Manager

July 27, 2021

Jose and the team at Bourne’s Auto Center were an absolute pleasure to work with. Definitely not your average used car dealership. Highly recommend. More

by Greg P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Bourne's Auto Center responded

Greg, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you're enjoying your new vehicle! Mike Kelley General Manager

July 26, 2021

I was looking for a used car for months but due to the low inventory it was hard to find what I was looking for. I live local so I figured I would stop by Bourne's to see what they had in stock. I met wit More

by Chaos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let Kim know if we can be of any more assistance! Mike Kelley General Manager

July 25, 2021

Honestly the best service and amazing people working there. I would recommend my friends and family to go in! The prices are reasonable and they have a nice selection. More

by Oseasovalle86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bourne's Auto Center responded

It's great to hear that Jose were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

July 24, 2021

Great customer service! Car buying process was made so quick and easy. This is our second car we have bought here and are planning on coming back again when we are ready! Highly recommended! More

by Rn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with Mario and our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

July 24, 2021

We have purchased three cars from Jose and, without fail, Bourne has surpassed our expectations. It is unlikely we will buy from anyone else ever again. More

by Mc2790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

July 23, 2021

Best car buying experience I ever had.My sales man Greg G was excellent to work with.He was a knowledgeable ,fast ,and Ana served all my questions on my trade and my new purchase.No high pressures sales at B More

by Debbie & Mark Saraf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 23, 2021 -

Bourne's Auto Center responded

Thank you for sharing your experience with us! We're happy to hear that Greg and Shawn provided you with great customer service, and we hope you enjoy your new SUV We truly appreciate your feedback! Mike Kelley General Manager

July 23, 2021

Greg is the best!! My family has bought multiple cars from Greg. No pressure or hassle whole process was easy definitely would recommend Bourne Auto More

by Nlough1617
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jul 26, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Greg and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

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