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Bourne's Auto Center

South Easton, MA

4.9
4,789 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,789 reviews

July 22, 2021

It was an easy comfortable car buying experience. I got a great deal on my trade-in and a fair price for my new car. More

by Jillianrose0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings, Kevy Lima
Jul 23, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Kelley General Manager

July 22, 2021

I have been searching for “the perfect car” for quite some time now and I finally found it at Bourne’s Auto! I consistently checked their website, which was easy to use, informative and always up to date More

by bysharisse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarissa Figueroa , Kris Tetreault, Kevy Lima
Jul 22, 2021 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

July 21, 2021

I bought 4 cars at Bourne auto , and José is a amazing sales person , I really recommend you to go see him , honest gentleman, he will help you to get exactly what you are looking for ... More

by Almeidajuliano390
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad to hear that Jose and our team were able to help, and we hope to see you again! Mike Kelley General Manager

July 20, 2021

We had a great experience at Bourne's Auto. Our salesman Kevin Lima was great! He showed us several SUVs and was very patient while we made our choice. He made us feel very comfortable during the entire pro More

by Kristen D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jul 21, 2021 -

Bourne's Auto Center responded

Kristen, thank you for sharing your thoughts about your experience with Kevin here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

July 20, 2021

This is the second car Ive bought from Bournes. Jose was incredibly pleasant and helpful from the start of the process. Helping in every way, even had the car detailed and buffed on a few scratches. Easy pr More

by Ealbertson318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Jul 21, 2021 -

Bourne's Auto Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Bourne's Auto Center. Mike Kelley General Manager

July 16, 2021

This is the fourth car I bought at this dealer. They always have good deals. Thanks Kevy Lima helping me. I bought the first car 18 years ago at this dealer and I still come back More

by Hunglvuong38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima , Kevy Lima
Jul 16, 2021 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that Kevy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

July 15, 2021

Kevy from the start was up beat and positive. He showed us the different types of SUV’s and took the time to ask questions on what we were looking for. From start to finish, we had a very positive experien More

by jessedumais
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Jul 16, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review, Jesse! We are thrilled that Kevy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new SUV, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

July 14, 2021

I found the entire process to be pleasant. The staff, especially David P were so great to work with. No one was pushy. It was a great experience and so love my new car!!!! More

by Nancyheffernan5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pair
Jul 14, 2021 -

Bourne's Auto Center responded

Thank you, Nancy, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that David and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

July 12, 2021

Greg was so patient with us all the way through the car buying process, especially when we had to bring our 2 young daughters with us. We never felt pressured to buy, but when we were ready, he helped make More

by saraseals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jul 12, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to leave us this fantastic review! It has been a pleasure serving you, Sara. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new purchase! Mike Kelley General Manager

July 10, 2021

I had a very pleasant experience purchasing my car at Bourne Dealership. David Pear was informative and helpful in helping me through the process of the purchase. I would highly recommend him to anyone I More

by Kate_garczynski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us, Kate. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

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