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Bourne's Auto Center

South Easton, MA

4.9
4,762 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,762 reviews

May 07, 2021

Excellent Experience. Everyone was so friendly. Will recomment this auto center to everyone. Thank you Jose and Bourne’s Auto Center for such an amazing experience. More

by Estefany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Jose and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mike Kelley General Manager

May 07, 2021

Great experience working with Bourne Auto Center! Second car bought from them and the process is always so easy! No pressure buying and friendly staff! Oh Highly recommend! More

by Kmn822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 03, 2021

I had a good time and I was able to get a car I want this associate was really helpful. Kevy was helpful and he showed me all the cars I requested More

by Okonsamuel1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 03, 2021 -

Okonsamuel1998 responded

I’m verifying this review

May 02, 2021

I went in not really knowing what I wanted. Jose was very patient, kind, understanding and helped me select the best car for me. I would 100% recommend this dealer to anyone. Everyone was super helpful and h More

by Maryanne Gomes Baptista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 02, 2021 -

Bourne's Auto Center responded

Thank you for sharing your experience with us, Maryanne! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

May 02, 2021

This was the best car buying experience I have ever had. I will be buying all my cars from here in the future. The staff was great and especially Jose he made the whole experience smooth and effortless More

by Ksull55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Mike Kelley General Manager

May 02, 2021

Courteous, no nonsense, no pressure, the choices of used Hyundai Tuscons were great and I found just the right fit for me. I highly recommend this place, especially Trey & Carlos! More

by sandoodle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
May 02, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We hope you'll enjoy your new Tuscon! Mike Kelley General Manager

May 01, 2021

Bourne’s is super clean and welcoming. This was my 3rd car purchase and this was the smoothest process ever. I’d recommend Bourne’s Auto Center yo friends and family. They do great work! More

by JadonSmith62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Bourne's Auto Center responded

Thank you for sharing your thoughts about your experience with Bourne's Auto Center. We appreciate your business and hope you'll enjoy your new car! Mike Kelley General Manager

May 01, 2021

Kevin was great! Extremely easy to work with but that is expected from Bournes. This was the 2nd time buying a vehicle there and it was easier than last time! More

by ena12795
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
May 02, 2021 -

Bourne's Auto Center responded

Thank you for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Kevy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

April 30, 2021

Greg held my hand through the whole process! Made it smooth and painless! Will DEFINITELY be returning for any future purchases. The red carpet was rolled out for me. More

by AMancini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Apr 30, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Greg had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

April 30, 2021

Kim was amazing! I appreciate how smooth and easy the process was. I love my car and I’m so grateful! Thank you so much, Bourne’s! More

by Laura S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle, Laura! We are so glad that Kim had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

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