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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

April 23, 2021

Outstanding and very professional process . Was able to be straight forward and honest. Was trevon was able to give me Honest history on the vehicle and what they would give Me For My trade. More

by nfernandes85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
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Apr 25, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear that Trevon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congrats on your new vehicle! Mike Kelley General Manager

Helpful
April 23, 2021

The best experience I have had buying a car! Great customer service! Highly recommend! Ask for Jose Garcia. You will not be disappointed! We will return when we are ready to purchase another car More

by m.lomberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Mike Kelley General Manager

Helpful
April 22, 2021

Jose was great but after looking at my paperwork I feel ripped off. Pre-interest I’m paying $7,000 over asking price... the car amount was roughly 25,000, I put down 12,600. That leaves aboit 12,400 yet so More

by Jatree808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2021 -

Bourne's Auto Center responded

Carlos, Our GSM has been trying to reach out. We do not want anyone to feel this way. We want to review your paperwork with you to make sure you understand it and if you are still unhappy we have some other options for you as well. Please reach out at your earliest convenience. Michael Kelley GM 508-230-2903 mike@bournes.com

Helpful
April 21, 2021

Thank you Kevy for all your help and support in buying our new car. And for the extra mile to get us the book for it. More

by Perez Ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Report | Print
Apr 21, 2021 -

Bourne's Auto Center responded

Thank you, Perez, for sharing your experience with us! We're happy to hear it went well with Kevy and we hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

Helpful
April 20, 2021

Kevy was a pleasure to work with! Friendly, professional and fast. I would definitely recommend him and Bourne auto in Easton to my friends and family More

by Kbergeron819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Report | Print
Apr 20, 2021 -

Bourne's Auto Center responded

Congratulations on your new purchase! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevy, and our team, and we look forward to working with you again. Mike Kelley General Manager

Helpful
April 19, 2021

Tori did an amazing job for me. Had my test drive ready when I arrived. Made the buying experience exceptional. Even personally cleaned my rims! More

by Mike.abrames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2021 -

Bourne's Auto Center responded

Thank you, Mike, for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Tori and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

Helpful
April 18, 2021

I had a positive experience buying my car at Bourne's. Thank you David Pair and George. I'll definitely refer Bourne's Auto Center. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2021 -

Bourne's Auto Center responded

Kathy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with George here at Bourne's Auto Center. Mike Kelley General Manager

Helpful
April 18, 2021

Awesome!! First time buying a car from a dealership and they made me feel comfortable!! My sales guy best hands down!! Nice car for a good price More

by s.navarro1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
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Apr 19, 2021 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congrats on your new vehicle! Mike Kelley General Manager

Helpful
April 17, 2021

Jose was awesome and professional , we knew what we wanted before we came and were in and out with a test drive in less than an hour and a half. I would highly recommend going back to buy a vehicle . More

by Conorhenderson20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2021 -

Bourne's Auto Center responded

Conor, Thanks for sharing your thoughts about your experience working with Jose here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

Helpful
April 16, 2021

I realize that car buying during a pandemic is a different experience. I can only assume that the minor issues (and they were minor) I ran into can be attributed to that. I would still recommend Bou More

by Sulloc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Kim had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Helpful
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