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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

March 17, 2021

Went in to look at SUVs today and I ended up buying one!The customer service was excellent and Jose and Kevin answered all my questions promptly and professionaly.I would definitely recommend seeing Jo More

by simplysara1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Mar 18, 2021 -

Bourne's Auto Center responded

Thank you for your very kind review of Jose and Kevin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

March 16, 2021

The people here are very nice! Family oriented, no pressure, I felt like home, the process of purchasing our new vehicle was so nice and easy. Since I got there, the services was excellent, I went th More

by Fer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Jose, Paul, and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

March 16, 2021

Great experience, not pushy at all. Everyone is super nice. Easy in and out. This is our second purchase from them. Will recommend friends and family to shop at Bournes Auto. More

by Dmb323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that Jose and Shawn had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

March 14, 2021

Jose was awesome , he wasn’t your typical car salesman he didn’t push us into a car we didn’t like. He let us figure out the car we wanted and when we made a decision he got right down to business and got us More

by NHiggins0814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Bourne's Auto Center responded

Thank you, Nico/Nicole! We appreciate your business and Jose and David look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center.

March 12, 2021

After deciding it was time for a newer vehicle i knew i could depend on bourne’s. Not the first vehicle i have purchased here and even with all the growth over the last few years they still know how to mak More

by Dmontani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 12, 2021

Nice cars at fair prices .Was great to deal with no BS like with your typical “used car salesman”. Tori was awesome and patient even dealing with my bank and insurance company who made it seem like it was More

by ddmco2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Tori and the rest of our team, and it was a pleasure having you at the dealership. We appreciate your review!

March 10, 2021

Trey and George is absolutely the best person to work with. Trey made purchasing my Jeep a breeze he is a real GOAT. George made things easy in the finance department and very comfortable. Thank you both More

by Juju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Mar 16, 2021 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have an excellent car buying experience. Trevon and George are outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

March 10, 2021

I made an appointment over the phone to test drive my new vehicle at Bourne’s auto. Upon arriving I was greeted by the all star salesman Trevon H. who was superb throughout the entire process. Tre went above More

by Richie G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Mar 10, 2021 -

Bourne's Auto Center responded

Thank you, Richie, for your fabulous feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Tre was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We're looking forward to sharing this fantastic, five-star review with Tre and our team. We hope you and your wife will continue to enjoy your new purchase!

March 08, 2021

I’m very happy with my new car, Bourne’s is the place to go and Jose made buying a car fun and easy thanks again !! More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bourne's Auto Center responded

Gina, we appreciate you taking the time to review your experience shopping with us! It is our goal to provide all of our customers with a high level of service to ensure they have an enjoyable time while purchasing a vehicle. Jose Garcia is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your new car! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

March 08, 2021

Easiest dealership to deal with with great customer service and personable employees. Would absolutely recommend to anyone looking for a genuinely friendly and helpful customer service. More

by connorg0402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Mar 16, 2021 -

Bourne's Auto Center responded

Connor, thank you for your recommendation and positive review! We designed our purchasing process to be straight-forward and easy for our customers to have a stress-free car buying experience. It is our goal to provide the highest level of service and I can assure you that it was our pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

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