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Bournival Jeep

Portsmouth, NH

4.5
592 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 592 reviews

May 15, 2018

I had an excellent service at the Bournivsl Jeep dealership Rob and Jess made buying my car so easy. They were so pleasant and showed a high professional qualities. Rob helped me to choose right for me vehicl More

by Jeep2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob McGrath
Jun 04, 2018 -

Bournival Jeep responded

Thank you for believing is us when it was time for you to buy your Jeep. Welcome to the Jeep family. Live the dream, drive a Jeep!! and most importantly have FUN Alissa

May 03, 2018

Great...best car buying experience ever Rob M did a really great job...made a usually veey unpleasant task (buying a new car) very pleasant...appreciate his efforts....honest, efficient, att More

by Admiralv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob McGrath
Jun 11, 2018 -

Bournival Jeep responded

Admiral Mike Thank you for purchasing your new Jeep from us and thank you for serving our country. for over thirty years. We appreciate you and everything you do!!! Happy Summer Rob and Alissa

April 23, 2018

Good fast service Would recommend to anyone who is looking to buy a jeep. Good friendly service..people are great there...we were in and out in less than 1 hour.... More

by Duarte tavares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob McGrath
Apr 28, 2018 -

Bournival Jeep responded

Eddy, Thank you for your purchase of the four door Wrangler. Your son Brett, must be thrilled . We are thrilled to have you be one of our valued customers Enjoy your day and thank you once again. Alissa.

Jun 01, 2018 -

Bournival Jeep responded

Duarte, Thank you for your recent purchase of your Wrangler, may you have many miles of fun and excitement. We are happy to have you as our customer. Happy Summer. Alissa

April 19, 2018

Excellent Buying Experience Ryan Murby (sales) and Mike Hollis (finance) were a pleasure to work with. They were cordial, courteous and efficient. In less than an hour we were ab More

by vlandau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fletcher, Mike Hollis
Apr 28, 2018 -

Bournival Jeep responded

Victor, Thank you for your recent purchase of your Grand Cherokee and thank you for believing in us once again. It always is a pleasure doing business with you. Alissa

April 13, 2018

Great experience, A+ rating in my book Would definitely recommend to anyone and will buy another car from Bournival again. Easy straight forward transaction without any of the usual “deale More

by Igor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brocato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2018 -

Bournival Jeep responded

Igor, Thank you for your purchase of the Grand Cherokee Altitude . May you enjoy miles and miles of adventure and fun. Happy Spring. Alissa

April 12, 2018

Resolution at last! I traded in my 2 door Jeep Wrangler for a brand new purple 4 door Wrangler in August of 2017, and after just over a month my Jeep started to die after More

by EmilyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tobey
Apr 28, 2018 -

Bournival Jeep responded

Emily I appreciate your patience during your difficult time with your Jeep. Thank you for letting us help you out and thank you for your trust in us. Live the dram, drive a Jeep Alissa

March 10, 2018

Very laid back and easy transaction Rob was extremely helpful with my purchase of our new Grand Cherokee. He listened to what we wanted and made our transaction an enjoyable and seamles More

by Sgsiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hollis, Rob McGrath
Mar 12, 2018 -

Bournival Jeep responded

Charlie Thank you for your purchase of your 2018 Grand Cherokee. Rob and Mike enjoyed working with you. Thank you again for being a great customer. Alissa Bournival

March 04, 2018

Great teamwork among Bournival employees After 6 years of excellent service of my 2011 Grand Cherokee by Bournival Jeep, under the guidance of Mike Fletcher, I needed to buy a smaller Jeep. More

by Very satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fletcher, Rob McGrath
Mar 14, 2018 -

Bournival Jeep responded

Lynn Congrats on your new 2018 Gr. Cherokee. I am wishing you the best with your new Jeep This weather has just been perfect for your Jeep. May it keep you safe and warm, Alissa Thank you again Lynn! .

February 19, 2018

Excellent Service I would like to thank Mike Fletcher (Service Adviser) for his help in resolving a tricky lighting issue on my 2016 Jeep Cherokee. The Cherokee is act More

by Dave C
Recommend Dealer
Yes
Employees Worked With
Mike Fletcher
Mar 12, 2018 -

Bournival Jeep responded

Dave Thank you for taking the time to submit a fabulous review. We appreciate you and I want to thank you again for patronizing our service department and believing in us. Enjoy the snow. Alissa Bournival

February 19, 2018

Once again!! In the last year I've bought and traded 4 vehicles at Bournival. Today I was working with Ryan great salesman low key, great personality and knowledge More

by Brian Hannigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2018 -

Bournival Jeep responded

Brian It always is so nice to see you. I hope you are enjoying your Grand Cherokee. Stay warm and safe with the upcoming storm, and thank you for your purchase. Alissa

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