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Bournival Jeep

Portsmouth, NH

4.8
577 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 577 reviews

March 01, 2022

Been going here for 2yrs now. Their service personnel are always very pleasent, cheerful and knowledgeable. Also have a large, comfortable waiting area with a lot of cool jeep m More

by miakota99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Mar 05, 2022 -

Bournival Jeep responded

Thank you we are so glad you visited our dealership and enjoyed the experience. Keith, Philip and Alissa

February 28, 2022

Brought my Wrangler in for an issue with the radio. They replaced the radio, and I was in and out in less time than expected. Thank you, Keith! More

by Lanabee
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Mar 05, 2022 -

Bournival Jeep responded

Thank you for taking the time to review us. It means a lot to us. Spring should be soon Enjoy! Keith and Alissa

February 22, 2022

First time Jeep buyer. Steve was very nice to work with. went over everything about my Wrangler. Very informative and made me very comfortable' Jessica was out standing. In More

by caseylaplant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tobey
Feb 26, 2022 -

Bournival Jeep responded

I would have to agree with you Steve and Jessica are outstanding. What a sassy red color you bought and welcome to Jeep country. Alissa

February 21, 2022

Easy to make an appt. Service was done on time. Communication while car was in the shop was very. Good. More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Val Thank you for taking the time to review us. We appreciate it. AB

February 19, 2022

Jess and Ryan were great! ! They really did everything to make the process seamless and were extremely trustworthy. This is the second time buying from Bournival and will be th More

by annburke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Bournival Jeep responded

Ann CONGRATS on your second Jeep! Enjoy! AB

February 18, 2022

I brought my 2015 Wrangler in with a brake issue that unfortunately took 10 weeks to solve. It wasn’t a typical issue, and took a lot of trial and error to correct. The dealership was helpful and underst More

by ralphayoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

I am thrilled we could resolve the issues you had with your Wrangler. Thank you for your patience. I appreciate it. AB

February 17, 2022

Great experience. They answered my many questions about a lift and tires… got the quotes and did an amazing job with the install. Thanks Chuck and Kieth!!! More

by Rwlavoie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Your customization was awesome. Thank you for believing in us. Enjoy winter. AB

January 31, 2022

Staff was friendly and knowledge. They were willing to answer questions and explain in detail. Great customer service. The waiting area was very comfortable. More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Shirley, Thank you again. Keith and Alissa

January 29, 2022

Great friendly efficient staff members, get what you need done professionally in a timely manor no problems More

by Fariadr69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Thank you for the review. Enjoy. Keith and Philip

January 25, 2022

It’s always been a pleasant experience. Good service, good people. Well worth the trip from Mass. Highly recommend!!! More

by jbrarmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Blaisdell, Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Thank you sooo much we look forward to seeing you again. Team Bournival