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Bournival Jeep
Portsmouth, NH
577 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years!
At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 577 reviews
January 27, 2014
I've never had a jeep but thought I wanted one now...maybe mid-life crises. Ted provide a great Jeep 101 seminar including a demo outdoors in 0 (as in Zero) degree temperature. He fielded all of now...maybe mid-life crises. Ted provide a great Jeep 101 seminar including a demo outdoors in 0 (as in Zero) degree temperature. He fielded all of our questions and offered insight on items we did not think to ask about. It was a very relaxed experience. More
by bkintz1
Helpful January 22, 2014
I had a wonderful experience and would recommend Steve and the dealership to anyone considering a Jeep. I also love my Jeep and can't wait until summer! Great experience! and the dealership to anyone considering a Jeep. I also love my Jeep and can't wait until summer! Great experience! More
by Denise27356
Employees Worked With
Steve Tobey
January 22, 2014
I had an excellent experience negotiating a workable price for my new Jeep Chorkee with Steve. i thought he was fair and upfront with me. There was no bantering back and forth, this is the MRSP, here i price for my new Jeep Chorkee with Steve. i thought he was fair and upfront with me. There was no bantering back and forth, this is the MRSP, here is the list cost and this what I can do for you with your trade in. More
by Roger44
Employees Worked With
Steve Tobey
January 16, 2014
I walked into the dealership to price and test drive a new Jeep. I got the best service possible from the Whole Bournival Team. What a pleasure working with these people. I ended up driving home in my dr new Jeep. I got the best service possible from the Whole Bournival Team. What a pleasure working with these people. I ended up driving home in my dream vehicle that day. Thank you! More
by cheryltstaff1
January 12, 2014
Before I ordered my new 2014 Wrangler I went to 3 dealerships in the area .Bournival was the one I chose for various reasons. My salesman, Phil Walter, was very helpful as we talked about what I was dealerships in the area .Bournival was the one I chose for various reasons. My salesman, Phil Walter, was very helpful as we talked about what I was after. During the test drive he answered all my questions without trying to rush the deal. I ordered my Wrangler from Phil in mid November expecting it to be built in the 5 to 8 week range. It arrived in 6 weeks. The dealership installed some extra equipment on my Wrangler that was part of the original deal. All work was completed and installed properly as requested.The final process of financing went very well with Jessica Gorman who was able to get me a lower rate than I was expecting. After the sale I was back at Bournival to visit the parts department and had a question about the Jeep. Phil came right out and showed me the proper way to use the equipment. My overall experience with the Bournival dealership was that they were professional, knowledgeable and not "pushy" THANKS TO ALL!!!!. More
by pboston
January 07, 2014
First of all, I want to say I purchased a 2006 Mazda Miata sight unseen from Phil Walter. When I went to pick up the car which is about 200 miles from my home in Vermont, to my surprise the car was exac Miata sight unseen from Phil Walter. When I went to pick up the car which is about 200 miles from my home in Vermont, to my surprise the car was exactly the way he described it to me. Between him and Jessica I want to say it was a very pleasure to deal with them. I would buy a car and/or recommend them to everyone one I know. Very pleasurfull experience. Bernie Underhill Vt. More
by repavt
December 26, 2013
We originally just wanted to test drive the new Cherokee but something about Phil's relaxed attitude pulled us back to the dealership! He was able to get us a fair price and find THE Cherokee we wanted. He but something about Phil's relaxed attitude pulled us back to the dealership! He was able to get us a fair price and find THE Cherokee we wanted. He did not overpromise but over-performed. He got us our vehicles 2-3 days ahead of schedule – to our surprise and delight. I would recommend Phil to anyone looking for a new Jeep. More
by AmandaElliston
Employees Worked With
Phil Walter
December 01, 2013
My visit to the dealership was my second of three looking for new Jeep Grand Cherokee. I met Jeremy Brocato who listened to what I asked and brought me to look at the vehicle that I asked about. He answere for new Jeep Grand Cherokee. I met Jeremy Brocato who listened to what I asked and brought me to look at the vehicle that I asked about. He answered all my questions and told me all the information about the Grand Cherokee that I could want to know. When our review of the Cherokee was complete he brought me inside to have the price discussion. This is the part of buying a new car that i truely hate. None of what I was expecting happened, Jeremy brought me a price for the Cherokee that was better than I was expecting. Even when I explained that I wasn't done shopping yet and would get back to him, he was understanding and didn't try any of the "sales tactics" that i've grown to expect over the years. There was none of the "well this price is only good for the next x hours". I can't begin to explain how very refreshing adult behavior is. After completing visits to three dealers and getting prices from five, Bournival Jeep was still the best deal. It was very nice to be able to call Jeremy and tell him that we were going ahead with the purchase. The final purchase process has to be one of the most pleasant that i've ever had. Even though it was late just before a Holiday, Jessica Gorman, the finance manager, went through every bit of the finance paperwork and answered every question. She made sure to point out those things that might cause concern and while the items that she discussed I knew about, I appriciated that attention to detail that she provided. If you are looking for a new Jeep and live in New England, this is the place to visit. Even if it's a long drive, the price, service, and attentive personnel will make the trip worth every bit of time you spend getting to see them. They have earned my unqualified recommendation. More
by neil25r1
Employees Worked With
November 30, 2013
The people at the Dealership make sure that they do anything they can to help. Everybody is committed to make it a very pleasant experience. Dale Claus is awesome. anything they can to help. Everybody is committed to make it a very pleasant experience. Dale Claus is awesome. More
by margot1
November 19, 2013
Very friendly and knowledgeable staff especially Steve in sales and Jessica the business manager. Made the buying process very easy and would highly recommend to friends and family. sales and Jessica the business manager. Made the buying process very easy and would highly recommend to friends and family. More
by jhudson2009
