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Brent Brown Toyota
Orem, UT
7,049 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,049 reviews
February 28, 2024
Attention to detail is important to me. I had my new truck sprayed with permanent rust protection. There was over spray on my new electronic steps and when I mentioned it they dismissed the I had my new truck sprayed with permanent rust protection. There was over spray on my new electronic steps and when I mentioned it they dismissed the issue like it was normal. I also notice the tech working on my truck took the truck home. You can track cars now on the app. Again, attention to detail is key. There's a small sliver where the tint was installed. You could see the original window. Again, not a life stopping issue but the attention to detail was missed. lastly, I had asked for my car NOT be washed to avoid scratches. The car was washed anyway. More
by JEREMY96
Verified Customer
Helpful February 28, 2024
I like the service I receive and the updates as to what is happening with car. Drew was great to work with and he was happy and funny. is happening with car. Drew was great to work with and he was happy and funny. More
by AMANDAPINO16
Employees Worked With
February 28, 2024
From the moment we arrived, we felt like everyone we met helped us purchase my company car from my company. Questions were answered, paperwork done, and the vehicle was inspected and serviced by a great te helped us purchase my company car from my company. Questions were answered, paperwork done, and the vehicle was inspected and serviced by a great team: Kyle Hammon (new), Shad, Andy, Milani. Thank you all. More
by PT
Employees Worked With
Other Employees :
Kyle Hammon (he said he was new, awesome greeter, helpful)
February 28, 2024
Very responsive, basically they responded faster than all the other dealerships and that made the difference. the other dealerships and that made the difference. More
by LEVIKENNEDY
February 27, 2024
They were very fast servicing my vehicle. They answered all my questions and had me out the door in under an hour. They answered all my questions and had me out the door in under an hour. More
by JOHNSON.VGJ
Employees Worked With
February 27, 2024
I was pleased with Brock's and Steve's help in purchasing my new Venza. It was a simple transaction. Bob my new Venza. It was a simple transaction. Bob More
by DRGALEBOB
February 27, 2024
I’ve really enjoyed going to Brent Brown for regular servicing on my Tacoma the past couple of years! servicing on my Tacoma the past couple of years! More
by carsonlmartines
Employees Worked With
February 26, 2024
Andy Butcher in finance was very patient and explained things very well. He answered emails etc. Also the person that sold us the Rustguard and the clear cover over the paint was great and he squared us things very well. He answered emails etc. Also the person that sold us the Rustguard and the clear cover over the paint was great and he squared us away with quickly getting an appointment to get it all applied. I am sorry I can't remember his name. More
by sandrasmidt
February 23, 2024
Enrique is friendly, professional, efficient, and a great ambassador for Brent Brown Toyota. He listens well - a must for customers! ambassador for Brent Brown Toyota. He listens well - a must for customers! More
by JERRY_JACCARD
Employees Worked With
February 23, 2024
I have been asking for my head baord on my car to be fixed for months now and no one is fixing it. It was like this when I got the car and they cleaned it off making really bad rub marks on my head boar fixed for months now and no one is fixing it. It was like this when I got the car and they cleaned it off making really bad rub marks on my head board sealing of my car. I came to this dealership four times now since October More
by whatsupchadjames
Employees Worked With
