Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,563 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,563 reviews
October 03, 2020
This is my first Subaru purchase and my experience with Roy and Rich was very pleasurable. Their kindness and professionalism put me right at ease. After my daughter and I left she stated "The next time I Roy and Rich was very pleasurable. Their kindness and professionalism put me right at ease. After my daughter and I left she stated "The next time I buy a car I'm going to buy it from Roy". Thanks guys God bless you! More
by tshawkins18
October 03, 2020
This was the best experience I've ever had at a car dealership. Everyone was friendly, supportive and not pushy at all. We felt comfortable walking in there because there was no pressure to buy a car r dealership. Everyone was friendly, supportive and not pushy at all. We felt comfortable walking in there because there was no pressure to buy a car right then and there. We worked with Roy and he was absolutely wonderful! He provided us with a ton of options and was patient with us the entire time. He is an incredible salesman and has an awesome personality. We would highly recommend Brewster Subaru! More
by Jacquii U.
October 03, 2020
This is my 3rd Subaru. Had my very 1st Subaru (a Sedan) in the late 80's. Then I introduced my partner to Subaru's Outback) in the mid 90's and now we have selected the Subaru Forester Limited. We have th in the late 80's. Then I introduced my partner to Subaru's Outback) in the mid 90's and now we have selected the Subaru Forester Limited. We have the best experience driving a Subaru. But the best is our sales associate, Anthony Pilla. He was very patient and took his time explaining how everything works to us poor old and technically challenged souls. We are very impressed with the way he conducted the discussion and not once did we feel pressured. This is the best experience we have compared to the ones we met at the Toyota & Honda Dealership - who looked disinterested and not happy to be working there. As soon as you enter Brewster Subaru, you can feel the welcoming atmosphere. Not one have that bored look. They all look happy to be there. We are planning to get another Subaru. and will definitely ask Anthony to help us again. My partner is gunning for the crosstrek. hmmm, we'll see!... I love driving a Subaru... More
by tanna
Employees Worked With
October 02, 2020
Working with Mitch Pollack to buy our Legacy was easy and straightforward. He directly answered all our questions and helped familiarize us with the car. No games. I would recommend Mitch to anyone looking t straightforward. He directly answered all our questions and helped familiarize us with the car. No games. I would recommend Mitch to anyone looking to buy a Subaru. More
by Chris
Employees Worked With
October 01, 2020
This was my first time purchasing a car by myself, without my dad or my husband for guidance. Robyn Rey and Rich Johnson were patient, informative, and honest, and they made the buying process an easy without my dad or my husband for guidance. Robyn Rey and Rich Johnson were patient, informative, and honest, and they made the buying process an easy one! More
by melatkin22
September 30, 2020
This is my third purchase at Brewster Subaru with Robyn Rey as my salesperson. I have been extremely satisfied with each purchase. Robyn and Rich Johnson make an excellent sales team and I will be back a Rey as my salesperson. I have been extremely satisfied with each purchase. Robyn and Rich Johnson make an excellent sales team and I will be back again! More
by gullss
September 30, 2020
Kristen is terrific. She really knows her stuff. Answered all my questions accurately. She is very friendly and approachable. I would recommend her to anyone. all my questions accurately. She is very friendly and approachable. I would recommend her to anyone. More
by Eric
Employees Worked With
September 29, 2020
I left one review already but had to leave another just for my experience with the finance manager who I dealt with. Marcy Lynn is phenomenal at her job and at helping someone like me who other places make for my experience with the finance manager who I dealt with. Marcy Lynn is phenomenal at her job and at helping someone like me who other places make seem like it is impossible for me to do things on my own. She helped make my car buying experience wonderful and I cannot thank her enough. More
by Lorendasilva
September 29, 2020
Trading in my old Subaru for a new one was seamless! Mitch and Rich were awesome! Would highly recommended them to anyone looking for a car. Mitch and Rich were awesome! Would highly recommended them to anyone looking for a car. More
by DonnaRibiere
September 28, 2020
Hands down the best car buying experience I've ever had! From beginning to end they were wonderful. Cam, Derrick and Rich were my "dream team". They were patient and accommodating, very knowledgeable and a From beginning to end they were wonderful. Cam, Derrick and Rich were my "dream team". They were patient and accommodating, very knowledgeable and answered any questions no matter how big or small. They did not rush my purchase by any means and and put me at ease in a situation that can be very nerve-wracking. This has been an amazing car buying experience! More
by kgentle
