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Brewster Subaru
Brewster, NY
2,570 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,570 reviews
May 06, 2020
Very Happy with Brewster Subaru Excellent Communication, quick response, not pushy, explained everything nicely. Love my new Black Forester Sport....Thank you to Cam, Kristen and Ri Excellent Communication, quick response, not pushy, explained everything nicely. Love my new Black Forester Sport....Thank you to Cam, Kristen and Rich... See you again in a few years... More
by atimo121
May 04, 2020
Superb, No nonsense, Seamless Du to the current circumstances of COVID19, a lot of the transaction occurred via email. It was very smooth and Kristen was very responsive via email Du to the current circumstances of COVID19, a lot of the transaction occurred via email. It was very smooth and Kristen was very responsive via email. Went in for a test drive which was smooth and easy with minimal contact with staff or other patrons. And a great deal on top of everything else!! Will definitely be back. Looking forward to my Ascent. More
by paulie27
Employees Worked With
May 01, 2020
Amazing guy! Very easy and quick. Available anytime he was asked to meet and and very straight forward. Tries his best to get you the vest deals was asked to meet and and very straight forward. Tries his best to get you the vest deals More
by serlocoboy08
Employees Worked With
Fred Fogel
May 01, 2020
Awesome very friendly. Fred and Ralph were so friendly and gave great information that was easy to understand. I would highly recommend buying a car at Brewster Subaru. Fred and Ralph were so friendly and gave great information that was easy to understand. I would highly recommend buying a car at Brewster Subaru. More
by 1st time buyer
Employees Worked With
Fred Fogel, Ralph Nicolais
May 01, 2020
Just bought Subaru # 2 We drive by 17 miles and go past many car dealerships to get to Brewster Subaru. We bought our Forester from Fred Fogel there and it was such a pleasu We drive by 17 miles and go past many car dealerships to get to Brewster Subaru. We bought our Forester from Fred Fogel there and it was such a pleasure that when we had to replace our 2nd car, we knew right where to go. Again, Fred made it effortless in finding the model Ascent we wanted. On top of that, Brewster Subaru gave us a really great price on car and we couldn't be happier. To top it off, the service department is top notch as well. More
by Geoff & Dana
April 22, 2020
very professional! Buying a car can be time consuming and honestly annoying. Fred was very professional and helpful, but not pushy. given the current pandemic, Fred show Buying a car can be time consuming and honestly annoying. Fred was very professional and helpful, but not pushy. given the current pandemic, Fred showed me as much as possible about the details of my new Subaru. More
by B.mccarthy
Employees Worked With
Fred Fogel
April 21, 2020
It was great. The entire staff was polite and the General manager was very proactive with the customer. I would highly recommend Fred Fogel who was very helpful b The entire staff was polite and the General manager was very proactive with the customer. I would highly recommend Fred Fogel who was very helpful but never pushey to make a sale. The General Manager Nelson DeMelo was very people friendly and did everything possible to make you feel comfortable at the dealership. I would highly recommend Brewster Subaru to all my customers. More
by Gary Mccarthy
April 21, 2020
Great experience. Fred, Nelson and the staff are terrific. A very pleasant experience. Would recommend Brewster Subaru to any of my friends and family. A very relaxing atmosphere. What we enjoyed was that t A very pleasant experience. Would recommend Brewster Subaru to any of my friends and family. A very relaxing atmosphere. What we enjoyed was that there was no pressure to buy. Also, the service Dept. is excellent. More
by sixtyplusone
April 19, 2020
Excellent! Nelson and Kristin were very welcoming and accommodating, answered all questions. We felt that we got a great deal without being pressured into anyth Nelson and Kristin were very welcoming and accommodating, answered all questions. We felt that we got a great deal without being pressured into anything, which is very important to me. This is my first Subaru, I have a feeling it won’t be my last! I will tell everyone I know to go there if they are looking to purchase or lease. More
by Dmom1398
Employees Worked With
Other Employees :
There was a man from the CT Subaru that took care of the financing - he was great, too but I can’t remember his name.
April 17, 2020
Excellent service. Nelson (sales manager) and Kristen (sales associate) provided excellent service. The purchase of a spotless 2019 Impreza was seamless and effortless o Nelson (sales manager) and Kristen (sales associate) provided excellent service. The purchase of a spotless 2019 Impreza was seamless and effortless on my part. They worked with me to provide the best possible price and highest quality vehicle. I recommend this team at Brewster Subaru without any reservation. More
by mdguts22
