Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,569 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,569 reviews
November 23, 2019
This was by far the easiest and most hassle free car buying experience I’ve ever had in 20+ years of being a car owner. Fred was friendly and helpful and went above and beyond to make the experience pos buying experience I’ve ever had in 20+ years of being a car owner. Fred was friendly and helpful and went above and beyond to make the experience positive. Truly can’t recommend Fred highly enough for anyone looking for a new car. And on top of all of that, Marci Lynn in the Finance Department was such a pleasure and so wonderful to work with. An all around easy and amazing experience with an awesome new car to boot! More
by TT518
Employees Worked With
Marci Lynn , Fred Fogel
November 21, 2019
Excellent and Trustworthy Service! I purchased a new 2019 Subaru Impreza sport through the VIP program, working with several associates who treated me with respect and made the experien I purchased a new 2019 Subaru Impreza sport through the VIP program, working with several associates who treated me with respect and made the experience worry free. I am happy to have chosen this dealer! The staff works efficiently as a team and you can see they are happy to have you as a customer. All associates were friendly and greeted me with conversation. Nelson promises nothing but perfect service and made not only myself, but all others feel like family. Anthony sat in my car with me to explain the car's features. I greatly appreciated that! Rich made sure I had all my financial questions answered for the deal. I left with my car earlier than expected and am grateful to have these guys to back me up when I need them! Thank you!! More
by DRMaston
November 20, 2019
Another car purchased with Anthony!!! I purchased my Subaru Impreza a little over a year ago with Anthony Pilla. He knew exactly how to obtain the right car for my needs. After having an a I purchased my Subaru Impreza a little over a year ago with Anthony Pilla. He knew exactly how to obtain the right car for my needs. After having an addition to the family, our little miracle, my husband realized our Subaru Crosstrek wasn't going to cut it especially when we want to upgrade in family matters. We sent an email to Anthony and within in a few days we had an appointment. Going in we knew exactly what we wanted and Anthony delivered! We were able to test drive the Subaru Ascent and Anthony was able to get in the color and interior we so desired. We traded in the Crosstrek and our now proud owners of a 2020 Subaru Ascent! Rich was also there to help with the financial aspects of buying our new car. He explained everything so clearly and was not pushy when it came to deciding on a warranty with our car. I highly recommend Anthony and Rich when walking into Brewster Subaru. I don't think anyone could deliver as much as Anthony and Rich were able to! Thanks Guys xo More
by jaxx1085
November 19, 2019
Roy and Marci were AMAZING I came into Brewster Subaru to simply "take a look" at the new cars, while currently owning a 2017 Subaru, thinking the financial aspect of a new car I came into Brewster Subaru to simply "take a look" at the new cars, while currently owning a 2017 Subaru, thinking the financial aspect of a new car was way out of reach. I had the pleasure of meeting Roy Schiller when I entered the showroom, who would be my sales consultant. I walked in with so many questions and Roy treated me like we had known each other for years; putting all my apprehensions to ease. His no nonsense, straight forward and easy going approach is exactly what I was hoping to find! In the end he helped me find a car which I never thought I would own; while securing a great deal on a trade in for my now previous Subaru. I then went to talk to Marci Lynn in finance... which was like talking to an old friend. Honest, straightforward and trustworthy. After buying vehicles in the past; I will never go anywhere else again and would recommend Roy and Marci to anyone!!! More
by medic6207
November 18, 2019
Robyn Rey was wonderful. Although a Subaru dealership is 7 minutes from our home, we drove an hour to Brewster Subaru to deal directly with Robyn Rey who was recommended by a Although a Subaru dealership is 7 minutes from our home, we drove an hour to Brewster Subaru to deal directly with Robyn Rey who was recommended by a close friend who leased her Subaru from Robyn. Buying a "new to us" 2019 Crosstrek, Robyn provided guidance and expertise. She handled each hurdle with grace. Would recommend her to others just as she was recommended to me More
by Vanessa
Employees Worked With
Robyn Rey
November 15, 2019
Excellent experience from start to finish. Fred Vogel was great, followed by Rich Johnson who was super. Could not gone any better, great dealership!! Highly recommend Brewster Subaru to all my friends and great, followed by Rich Johnson who was super. Could not gone any better, great dealership!! Highly recommend Brewster Subaru to all my friends and relatives. More
by STaylor704
November 14, 2019
Very friendly, very attentive. Excellent experience. Couldn't be happier with the car and the sales process and the financing department. Would recommend to anyone and will buy agai Excellent experience. Couldn't be happier with the car and the sales process and the financing department. Would recommend to anyone and will buy again from them as we have for many years already. More
by bsmith
Employees Worked With
Other Employees :
the credit / finance woman- can't remember her name
November 14, 2019
2019 WRX Ralph went above and beyond for assisting me on learning how to drive my first manual car before purchasing. He made sure I was ready for the ride hom Ralph went above and beyond for assisting me on learning how to drive my first manual car before purchasing. He made sure I was ready for the ride home before letting me take the drive home. More
by Rodney
Employees Worked With
Ralph Nicolais
November 13, 2019
2019 Subaru Crosstrek Wonderful experience at Brewster Subaru. Zachary Johnson went above and beyond to find my car and make the sale effortless. Thanks Zachary great sales Wonderful experience at Brewster Subaru. Zachary Johnson went above and beyond to find my car and make the sale effortless. Thanks Zachary great salesman. Rich Johnson was very knowledgeable, professional and straightforward when it came to explaining all the financing. Thanks Brewster Subaru. I would definitely buy a car again and recommend this dealership. More
by jmadams32
November 12, 2019
I had a great experience. The dealership is very professional and straightforward. They even covered my rental car until my car was ready, which is unheard of! professional and straightforward. They even covered my rental car until my car was ready, which is unheard of! More
by Clark.dillon66
Employees Worked With
