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Brewster Subaru
Brewster, NY
2,604 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,604 reviews
May 11, 2019
Easy Going, Knowledgable and Fun Professionals My first visit to Brewster Subaru was to buy a used car for my son, 3 years ago. I met Patrick and knew I found a great dealership. I returned to by a My first visit to Brewster Subaru was to buy a used car for my son, 3 years ago. I met Patrick and knew I found a great dealership. I returned to by a new Forester this past week. I dealt with Robyn Rey, Rich Johnson and Patrick Larson. They all had my best interest at heart and worked to find me the right vehicle at the right price, with the features I wanted. I did not feel pressured or rushed as I have experienced at other dealerships. If you are looking for a new or used car, I strongly recommend Brewster Subaru. I have bought over 10 cars in the past 30 years. This was by far the most pleasant experience. The bonus is, I love the car. More
by Frank
May 09, 2019
AMAZING experience first time ever :) We have purchased many cars (10+) over the years and this was by far the most pleasant experience we have ever experienced. From the moment we made th We have purchased many cars (10+) over the years and this was by far the most pleasant experience we have ever experienced. From the moment we made the first phone call to inquire about a specific car Maggie on the phone was pleasant, helpful, calm & quick to send us links on-line to check out some options. When we called back we asked her to set us up with a calm, straight forward sales person, ideally a woman if possible & she suggested Robin. Robin was so great, pleasant, professional, had huge attention to detail, knew every fact we asked about, transparent with facts and patient. We loved working with Robin & will come back in a heart-beat for our next Subaru. We will also send any of our fiends looking for a Subaru to Robin. She made a very stressful experience so pleasant and calm, we even have a few laughs along the way as we handled our purchase. The dealership was clean, calm, had soothing music, water & snacks, many nice people working there who all greeted us with smiles. In the end we met with her manager Rich to finish up our paperwork and payment. He also was very kind, professional, transparent with facts & overall a great pleasure. We have never had such pleasant experience buying a car it was a shock after all these years. We usually have to really motivate, put on our car buying armor and go to battle to buy a car (exhausting). This time was so nice and different it made us realize we have probably been buying cars at the wrong dealerships. Brewster Subaru & Robin are amazing!!! LOVED the experience. Highly recommend anyone to drive to Brewster for your next Subaru(s). It is worth it, so nice. Competitive prices, huge network of dealerships to find your exact car, etc. More
by Weezie NY
May 08, 2019
Easiest. Lease. Ever. This was, by far, the easiest lease I have completed. No pressure, no hassles, no finance issues. Roy, Rich, and Patrick were professional and the exp This was, by far, the easiest lease I have completed. No pressure, no hassles, no finance issues. Roy, Rich, and Patrick were professional and the experience was one of the best I've had. More
by JonDoris
May 08, 2019
Subaru Ascent buying experience We worked with Mitch Pollak and the experience was great. We felt like we were important and were never rushed to make a decision. Sales manager also We worked with Mitch Pollak and the experience was great. We felt like we were important and were never rushed to make a decision. Sales manager also met with us to ensure that we will get a better buying experience. They worked with us to help us secure the car sooner than we expected. Rich was great helping us to get everything lined up for the best interest rate available. Overall excellent experience and will recommend others. More
by Praveen
May 07, 2019
Amazing Experience! From the moment I spoke to Maggie on the phone I knew I was in good hands. Zach helped me through the entire process. Rich & Nelson we’re great help a From the moment I spoke to Maggie on the phone I knew I was in good hands. Zach helped me through the entire process. Rich & Nelson we’re great help and support as well. Great people and great experience! More
by Megan
May 07, 2019
Excellent Sales and Service Little did I know when I brought my 2010 Subaru Legacy in for a new headlight, that I would be back the next day to purchase a new 2019 Subaru Legacy. Little did I know when I brought my 2010 Subaru Legacy in for a new headlight, that I would be back the next day to purchase a new 2019 Subaru Legacy. Every person we have dealt with at Brewster Subaru has been helpful, friendly and a pleasure to work with. More
by 5th Subaru
May 06, 2019
Friendly service I’ve had my Impreza serviced here for a few years. Always good service from Danny and Anthony. I had noticed super salesman Fred Fogel when at the de I’ve had my Impreza serviced here for a few years. Always good service from Danny and Anthony. I had noticed super salesman Fred Fogel when at the dealership. He has a very soft spoken and kind demeanor. I knew I would fell comfortable discussing a new purchase with him. How right I was! Fred expertly guided me through the process and found me an excellent deal on a preowned car. Working with Fred is more like being with an old friend. Far from the stereotype of a Used Ca salesman. Rich Johnson, the Manager, was also excellent to deal with. I highly recommend Brewster Subaru. More
by Zed
May 03, 2019
Excellent First Car Buying Experience All of the staff was superbly helpful and made the car buying experience an easy one. It never felt like I was being sold anything as much as the staf All of the staff was superbly helpful and made the car buying experience an easy one. It never felt like I was being sold anything as much as the staff was helping me get the perfect vehicle for me. Would recommend this dealership to anyone in the market for a Subaru. More
by tzwarych
May 03, 2019
Excellent Experience Upon entering the dealership I was introduced to Fred. Immediately he felt like a friend. He was kind, caring, patient and enthusiastic. Fred took the Upon entering the dealership I was introduced to Fred. Immediately he felt like a friend. He was kind, caring, patient and enthusiastic. Fred took the time to get to know me in order to best assist me with in choosing my new car. He was happy to teach me the small details in the car and was always available by phone with any questions. Once the car was selected, I made my pick-up appointment and the paperwork process went smoothly and quickly. I will certainly encourage any family, friends and colleagues to visit Fred for their future Subaru needs and I look forward to working with him in purchasing any and all future family vehicles. More
by HappyMom
Employees Worked With
Fred Fogel
May 03, 2019
Survey Roy and Rich were the best team I ever came a cross in my car buying experience, it was easy and enjoyable purchase. I will recommend to a friend. Roy and Rich were the best team I ever came a cross in my car buying experience, it was easy and enjoyable purchase. I will recommend to a friend. More
by James Murray
