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Brewster Subaru
Brewster, NY
2,568 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,568 reviews
October 17, 2022
These guys are the best! My wife and I typically do not write reviews, but our experience purchasing a car from Brewster Subaru was terrific. We visited several dealerships b My wife and I typically do not write reviews, but our experience purchasing a car from Brewster Subaru was terrific. We visited several dealerships before finding Brewster, and they are easily the best in class. Throughout the process at Brewster, we worked with Mitchel to help us find the right car and Rich for the financing. They are knowledgeable, very friendly, trustworthy, and always honest. Mitchel listened to exactly what we were searching for and found us the right car. The whole process was terrific, and we couldn't be happier! More
by Christian Von Heifner
October 16, 2022
dealer/ dealership had great service, accommodating. dealer had great communication throughout the whole process. i would recommend. dealer had great communication throughout the whole process. i would recommend. More
by dana
Employees Worked With
October 16, 2022
Highly recommend Brewster Subaru, Roy and Rich ! This company is so refreshing to do business with . My only complaint was Roy did not share his pretzel with me.( LOL) These people are friendly and This company is so refreshing to do business with . My only complaint was Roy did not share his pretzel with me.( LOL) These people are friendly and professional. I would recommend you check them out first when buying another car. new or used . More
by ebfeasel
October 11, 2022
Overall great experience. Only thing is would suggest is the woman who answers the phone in the service department be a little nicer. Only thing is would suggest is the woman who answers the phone in the service department be a little nicer. More
by Anonymous
Employees Worked With
October 10, 2022
The most honest up front business we have ever dealt with. This is the only auto dealership we trust with our business and will continue to recommend others. Nelson.Rich and Charles are true profession with. This is the only auto dealership we trust with our business and will continue to recommend others. Nelson.Rich and Charles are true professionals and extremely conscientious and kind. More
by tessa8155
Employees Worked With
October 03, 2022
Please run, don't walk to purchase a car at Brewster Subaru. I have never been so impressed with the service I received from a car dealership like I was with Brewster Subaru. Rich Johnson was incredible Subaru. I have never been so impressed with the service I received from a car dealership like I was with Brewster Subaru. Rich Johnson was incredible. Rich did not make me feel rushed and explained every line to me before signing . Greg in sales was fantastic . Greg was courteous and also explained all my options while going above and beyond. I would absolutely come back to Brewster Subaru and buy another vehicle. More
by erica.gilbert
October 01, 2022
Brewster Subaru is a friendly professional environment. This is my third time using them to lease my cars and each time they gave me valuable information and covered all the details of the transaction. My This is my third time using them to lease my cars and each time they gave me valuable information and covered all the details of the transaction. My experience has been very positive each time. They take the time to answer questions., More
by diannemarino
October 01, 2022
My second time buying, Brewster Subaru is the best dealer ever! I highly recommend for new or used cars ever! I highly recommend for new or used cars More
by magicdeavra
September 30, 2022
If you’re looking for a place to purchase a car this is it! We purchased a used Acura MDX for our growing family in July from Brewster Subaru. This experience went above and beyond all my expectations! it! We purchased a used Acura MDX for our growing family in July from Brewster Subaru. This experience went above and beyond all my expectations! The customer service is unmatched. Mitch was respectful, knowledgeable, and easy to work with. All my concerns were sincerely acknowledged and addressed. I was treated with the utmost respect by Mitch and all the members of the Brewster Subaru team. As a woman, especially negotiating in this environment, this is not always the case. The purchase process also was easy and seamless! With 2 toddlers in tow this was very much appreciated. Even after we left we found the customer service to be unmatched. Just after the 30 day warranty ran out our battery on the car died. We reached out to Mitch to see if anything could be done. Brewster Subaru could have easily done nothing as it was out of warranty, but they didn’t. They chose to pay for the cost of the new battery. This is yet another testament to their superior customer service. Again if you’re looking for a place to purchase a new or used vehicle. This is the one!! More
by cortney7
Employees Worked With
September 28, 2022
Mitchel at Brewster Subaru has been very pleasant, helpful and flexible from the start. With him test drove 3 cars at the dealership and offered great advice about Subaru's to me a first time Subaru b helpful and flexible from the start. With him test drove 3 cars at the dealership and offered great advice about Subaru's to me a first time Subaru buyer. Highly recommend! More
by Michael K
Employees Worked With
