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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,416 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,416 reviews

June 26, 2022

Brillance Honda was able to put us in a Odyssey while other dealers were not. The buying experience was very relaxed and smooth throughout the entire process. More

by Beerman200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Brilliance Honda of Crystal Lake responded

Beerman200, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

June 23, 2022

The way business should be done! Thank you Warren and James. Brilliance customer 12 years. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Cho
Jun 25, 2022 -

Brilliance Honda of Crystal Lake responded

Dave, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We're looking forward to your next visit with us! If you're ever in need of more help, please let us know! -Brilliance Honda of Crystal Lake

June 22, 2022

Just simple. Fast professional. Best experience I have ever had. Will recommend to my family and friends. More

by KatherineH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Brilliance Honda of Crystal Lake responded

Katherineh, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

June 22, 2022

Experience with Jeff, Jay and Vince was great. All personal were helpful and very friendly. More

by supervece,
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Brilliance Honda of Crystal Lake responded

Supervece, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Thank you so much again for your feedback! We hope you have a great day! -Brilliance Honda of Crystal Lake

June 17, 2022

The sales team promised me that they have all the paperwork ready when I get there within an hour the process was completed More

by colpeck
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Brilliance Honda of Crystal Lake responded

Hi Colpeck, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brilliance Honda Of Crystal Lake

June 08, 2022

Robert was very honest and straightforward with selling us our car. Would buy another from him. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Brilliance Honda of Crystal Lake responded

Tony, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

June 08, 2022

There is no doubt in our minds this is one of the best yet carneous dealerships I have ever been to. I will definitely be coming back here in the future More

by jameslukaszka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Brilliance Honda of Crystal Lake responded

Jameslukaszka, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

June 01, 2022

We have bought several Honda's from this dealership and have been very Happy! There was a time when we were not sure if we wanted to own another Honda for various reasons! Many changes have happened and I More

by blturner1
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

blturner1 responded

Our experience at Brilliance Honda was very good! Everyone was very professional and great service to start with! Matt Darwitt gets 5 stars from us!

Jun 01, 2022 -

blturner1 responded

Well done!

June 01, 2022

Evan was great very helpful and knowledgeable about the Honda CVR great customer service. Thanks More

by Jenlinal
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Brilliance Honda of Crystal Lake responded

Jenlinal, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help! -Brilliance Honda of Crystal Lake

May 24, 2022

Excellent deal. Quick delivery. Great sales rep, Matt. Finance process was very quick. Car was super clean and ready to go. More

by Markdmcneill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Brilliance Honda of Crystal Lake responded

Markdmcneill, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! We look forward to your next visit! Take care! -Brilliance Honda of Crystal Lake

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