
Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everyone at Brilliance Honda was great with our new Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back again! More
I am so pleased that everyone treated me with kindness and respect. I don't have the best credit and a late model/lower price sale can be a challenge. They really came through for me. Will definitely reco and respect. I don't have the best credit and a late model/lower price sale can be a challenge. They really came through for me. Will definitely recommend to family and friends!! More
Great buying experience and no bogus fees!Highly Great buying experience and no bogus fees! Highly recommend this dealership! Great buying experience and no bogus fees! Highly recommend this dealership! More
Everything and everyone was great!! They were very helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. helpful and treated us very well. We were very impressed with how smooth it went and how they were willing to work with our schedule. More
Everyone in the store made me feel like they were there to help me have the best experience possible. They made buying a car a great time to help me have the best experience possible. They made buying a car a great time More
Clean, explicit and no lie dealership, hard to find. People we’re courteous, understanding, and welcoming. This is the behavior all other dealerships should model after. Thank you for not wastin People we’re courteous, understanding, and welcoming. This is the behavior all other dealerships should model after. Thank you for not wasting my time! More
Nice people, they treat us very nice, just this time they don't offer us coffe, will be next time i guess, everithing was ok anyway. don't offer us coffe, will be next time i guess, everithing was ok anyway. More
My third car purchased from Brilliance. Always an easy and pleasant experience. AJ was knowledgeable and friendly. Dan Schmidt made me feel confident that I was getting an amazing deal! Thank you to all! and pleasant experience. AJ was knowledgeable and friendly. Dan Schmidt made me feel confident that I was getting an amazing deal! Thank you to all! More
Matt Rollak was great from the beginning. Can't wait to purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keef purchase another vehicle with his help. No BS just straight to the point. Only reason I gave 4 starts is because internet dept was awful. Thomas Keefe took forever to reply to emails, and at the end he just stopped replying. His last email said "I'll send the Out the Price later today; I'm still waiting... More
Great experience as usual. Eva was wonderful as always. Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we Very personable and knowledgeable. She had our vehicle and financing all in place and ready to go as soon as we walked in. This is our sixth Honda we’ve purchased or leased and the experience was flawless. Thanks Eva. Darryl Herbert was great as well during the financial part of the lease. Terrific More