
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Provides professional and personal services. Easy to schedule visits. All staff very qualified and friendly. Easy to schedule visits. All staff very qualified and friendly. More
Bought a new Subaru forester and the entire process was delightful and stress free. How car buying should be. My sales agent Phil was excellent and answered any questions I had. Everything was upfront, no delightful and stress free. How car buying should be. My sales agent Phil was excellent and answered any questions I had. Everything was upfront, no games, no hidden fee's, no forced add on like other dealers. looking forward to getting my Subaru serviced there More
Professional yet relaxed atmosphere which provided a no pressure sales experience. Flexible and patient with customers and clearly well aware of the manufacturers options and details. pressure sales experience. Flexible and patient with customers and clearly well aware of the manufacturers options and details. More
This is a wonderful Dealership. No pressure when purchasing our car and the service people are professional, friendly and informative. The waiting area is really comfortable for No pressure when purchasing our car and the service people are professional, friendly and informative. The waiting area is really comfortable for reading and charging your phone and coffee was good too. Next time I’ll try to schedule my service on the day that you have a dog there for adoption! More
Easiest most pleasant buying experience we've ever had. Only dealer that wasn't charging $2k over MSRP. Ask for Ed Troike. We ordered a car and in the time it took to come the interest rates went up, but t Only dealer that wasn't charging $2k over MSRP. Ask for Ed Troike. We ordered a car and in the time it took to come the interest rates went up, but they kept us a the rate we were quoted when we ordered the car! Ed took an hour to explain the features of the car to my daughter. More
Recently I purchased a new Crosstrek at Brilliance Subaru. My sales associate was Ed Troike. He was by far the best sales person I have ever worked with going back over 40 years. While waiting for the Subaru. My sales associate was Ed Troike. He was by far the best sales person I have ever worked with going back over 40 years. While waiting for the car to be made/shipped Ed kept me up to date via email and phone on a regular basis. Upon arrival he spent a great deal of time explaining vehicle operation. I picked the car up on a Friday, he called the following Monday to see how things were going, and also called a week after that to see if I has any questions. He also gave me his phone number for any future questions. Visit Brilliance and be sure to work with Ed Troike. Ed and Brilliance Subaru were the best dealership I have ever used. More
Great service. Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15 Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15 More
The service department was a dream to work with, they are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. More
Great customer service, reliable. Always friendly and happy to.assist. Honest about prices and glad you came to visit Always friendly and happy to.assist. Honest about prices and glad you came to visit More