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Brogan Cadillac Totowa
Totowa, NJ
346 Reviews
Thomas J. Brogan's work ethic brought him to the top of the country's list of salesmen in the 1920's. Starting as a demonstrator at E.A. Brown Auto Company, Inc. in Paterson, New Jersey, Tom diligently worked his way up to president of Brogan Cadillac-LaSalle Company. In 1922, he was honored as the country's leading salesman because of his hard work and volume of sales. In October of 1925, the success of Tom Brogan made it possible to devote a brand new 20,000 square-foot New Jersey facility to Cadillac. Brown-Brogan Cadillac Co. continued to grow and in 1927 Tom Brogan assumed sole ownership. That was the birth of a Brogan tradition that has continued to proudly service the community for 80 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 346 reviews
October 27, 2022
Very professional, # 1 services faster ,clean dealer ,Victor is very nice guy and always happy ,Victor is very nice guy and always happy More
by Wdelacruz44
Employees Worked With
Helpful October 17, 2022
The staff is pleasant and helpful. . they answered all your questions to the best of their knowledge. . they answered all your questions to the best of their knowledge. More
by Ethomson320
September 28, 2022
Brogan team is the best one will ever experience when buying or servicing a vehicle buying or servicing a vehicle More
by Estephan13
Employees Worked With
September 28, 2022
Excellent v start to finish mike P great checked out my car a to Z car a to Z More
by RBirnback
Employees Worked With
September 23, 2022
In addition to very professional, fair, and pleasant sales staff they more importantly have an excellent service department who are timely, highly skilled, and courteous. sales staff they more importantly have an excellent service department who are timely, highly skilled, and courteous. More
by Rsmolinsky
September 22, 2022
Terrific product Better service thank you overall team effort Got the car I wanted color etc effort Got the car I wanted color etc More
by happyaury
September 21, 2022
Tony is Always helpful and professional at his position. Car is returned washed and kept clean Thanks Car is returned washed and kept clean Thanks More
by Tdg6
September 21, 2022
The staff s very friendly and polite, but I am no very happy with the services, I didn’t get the full explanation of what they did. So I am not sure if they did happy with the services, I didn’t get the full explanation of what they did. So I am not sure if they did More
by Marta
Employees Worked With
September 14, 2022
Their on line service appointment feature allows one to schedule a service appointment on a day and time when there are virtually no technicians on duty, or available. My car sat there for two days withou schedule a service appointment on a day and time when there are virtually no technicians on duty, or available. My car sat there for two days without ever making it into the service bays. I Was told that when techs work a Saturday, they are off on Monday, plus they were still trying to catch up from the previous week. I told him, the service writer, that was completely unacceptable and I was coming for my car. Having been in the service industry as a telephone tech, all my life, I asked if he tried to escalate my situation to a supervisor, he stated that is not his problem, and I would have to try and find the service manager and do that myself . Again, completely unacceptable, so I just left. And yes, I did buy the car at Brogan ,brand new ,but rest assured, NEVER again! More
by wmschreib
Employees Worked With
September 12, 2022
Pleasant experience. Anthony was very helpful through out the the purchase to delivery. Closing withAlex was quick. Anthony was very helpful through out the the purchase to delivery. Closing withAlex was quick. More
by Norman M.
