Bryan College Station Toyota

It was easy to get an appointment, they took my car right away and finished quickly. I think it was a little more expensive than going to another repair shop, but I know I'm getting quality parts and I can away and finished quickly. I think it was a little more expensive than going to another repair shop, but I know I'm getting quality parts and I can go back if I have any issues because I believe they take care of me and my Rav4! More

The experience was perfectly fine but it all should have been done in one day not a phone call after I left to come back because they got the price I was asking for. been done in one day not a phone call after I left to come back because they got the price I was asking for. More

Servicio rápido y eficiente. Personsl atento y agradable. Sigan así y la clientela quedará satisfecha. Personsl atento y agradable. Sigan así y la clientela quedará satisfecha. More

As always, top notch, first class experience! I had a nail in my tire and they were able to get me in and out quickly! Thanks! I had a nail in my tire and they were able to get me in and out quickly! Thanks! More

Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time! Easy process and knowledgeable staff! Thank you for great service every time! More

Very friendly knew their pro cuts , timely manner i answering questions , thanks good business linda answering questions , thanks good business linda More

I got the impression that they really didn’t want to sale a car. I bought a 4 Runner on Friday and when I went back to bring the title for my trade in they avoided me and I felt like I was bothering them. It a car. I bought a 4 Runner on Friday and when I went back to bring the title for my trade in they avoided me and I felt like I was bothering them. It was more about making money. I say this because we went to Bryan College Station Nissan and was treated so much better! We bought a 4 wheel drive truck the following Monday. They gave us more money for our trade in and had a much better experience! Will highly recommend the Nissan dealership over Toyota. More

Bobby always gets me in at a time that's convenient for me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end wi me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end with a nice report to go along with it. More

The staff in the service center are both professional and courteous. Ensured our vehicle was well maintained and updated us on the status of the repair. courteous. Ensured our vehicle was well maintained and updated us on the status of the repair. More

A very painful experience with the service department. I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the b I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the batteries which were not covered by the warranty, totally understandable. I paid $350 to get the batteries replaced. Last weekend my van wouldn't start. I had it towed back to BCS Toyota and after a day and a half they finally let me know that it was the batteries and they were under the battery warranty since it was less than 3 years. Then they explain that they bought the batteries from Lithia so I would need to take it to Lithia. Makes no sense to me since I didn't buy the batteries from Lithia. I pushed back but they basically told me that they were too busy and if I want this done I'm going to have to do it. When I get to Lithia they tell me that since I'm not the customer (bcs toyota is the customer in this case) that they needed to be there. We had to go round and round with Lithia but they finally agreed to replace the batteries. I had to spend hours of my time getting the parts for the job you were paid to do. I'm very disappointed with the way we were treated. We felt like you guys are just so busy that you can't take care of us. Since you guys are so busy I thought it would be helpful to post this review so hopefully others can select a better place to have their vehicles serviced. This will hopefully free up your workers so they have more time to take care of the remaining customers. More