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Burnsville Toyota
Burnsville, MN
1,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,336 reviews
April 27, 2024
KEEP DOING WHATS YOUR DOING DON’T CHANGE ANYTHING IMPECCABLE FAMILY OWNED COMPANY GREAT MANAGEMENT IMPECCABLE FAMILY OWNED COMPANY GREAT MANAGEMENT More
by mwswisdom
Verified CustomerEmployees Worked With
Helpful April 27, 2024
Good service, friendly agent, will definitely return for future service and/or possible purchase of a new car future service and/or possible purchase of a new car More
by BTESH23
Employees Worked With
April 26, 2024
We walked into the showroom and were introduced to a salesman, Greg Martinez. Greg asked us a few questions in a very friendly and casual way. He answered any questions we had and showed us a couple o salesman, Greg Martinez. Greg asked us a few questions in a very friendly and casual way. He answered any questions we had and showed us a couple of options before going on a test drive. We appreciated Greg's patience and the relaxed way he worked with us. My wife and I liked that there was never any overt sales pressure from him. Once we decided on a car, he was very clear about the paperwork and showing us different things on the car. All in all a very good experience. Thank you Greg. More
by sueandtonyerni
Employees Worked With
April 26, 2024
The technician's video was very hard to understand. I had to replay it several times and still was not sure of what she said. The person taking payment was not friendly. She seemed put off that I re I had to replay it several times and still was not sure of what she said. The person taking payment was not friendly. She seemed put off that I requested the maintenance checklist and that I wanted to see the charges before paying. More
by ToyotaGuy
Employees Worked With
Scott Messer
April 26, 2024
Hour and 3/4 for oil change and rotation with a appointment, Advisor said he noticed it took too long but no reimbursement appointment, Advisor said he noticed it took too long but no reimbursement More
by CHEVYLANE56
Employees Worked With
April 25, 2024
Total cost much higher than estimated. Labor charge was $300.00 per hour way to expensive!!! Labor charge was $300.00 per hour way to expensive!!! More
by DET26994
Employees Worked With
April 25, 2024
It's always poor communication and way too long for an oil change or simple services that are done by appointment. I've never had an oil change take less than an hour and that is with an appointment. oil change or simple services that are done by appointment. I've never had an oil change take less than an hour and that is with an appointment. More
by TONY@GERBIG.COM
Employees Worked With
don't recall
April 25, 2024
Mark was accommodating and knowledgeable. He told me exactly what was to be done and how long it would take. The work was completed well within the predicted time frame. The cookies and hot He told me exactly what was to be done and how long it would take. The work was completed well within the predicted time frame. The cookies and hot chocolate were a delicious bonus! More
by RDMAVIS
Employees Worked With
April 25, 2024
I am a returning customer for a reason. I absolutely love the friendly staff and work ethic of everyone at Burnsville Toyota, including everyone including but not limited to the Sales, Fina I absolutely love the friendly staff and work ethic of everyone at Burnsville Toyota, including everyone including but not limited to the Sales, Finance, Admin, and Service Departments. More
by DBROWN31MN
April 25, 2024
I appreciate the staff’s friendliness, attention to detail and thoroughness from the time I arrive to the moment I depart. detail and thoroughness from the time I arrive to the moment I depart. More
by PAULHARPER22
Employees Worked With
Other Employees :
Man, Tyler I believeworking desk about 18:45 when I picked up my car. His attention to detail and clarification resulted in a sale of a needed item and future customer for a purchase. Kindness and quality service pays dividends in the present and future.
