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Burnsville Toyota

Burnsville, MN

Overview
Employees
Reviews
Vehicles
4.4
1,402 Reviews
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14730 Buck Hill Rd.

Burnsville, MN

55306

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Showing 1,402 reviews

January 30, 2024

People are knowledgeable, friendly and want to make sure I was being taken care of. More

by DHOWELL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
January 30, 2024

Always quick and great service, customer service is always great, service always explained to me at every visit More

by DENIRIKKHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben is one of your best
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Feb 01, 2024 -

Burnsville Toyota responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
January 27, 2024

Clean, professional, helpful. The salesman, Caleb Harmon took good care of me and was very knowledgeable in answering my questions More

by shinny42
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
January 27, 2024

It was a great visit no issues and everyone was great to work with. Thanks More

by Juliejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Flenniken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Julie! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
January 27, 2024

Caleb had the car ready and the Carfax printed out for us. We ended up buying the car. More

by SwimJim
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Quam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Burnsville Toyota responded

Jim, thank you for taking the time to share your feedback regarding your experience at Burnsville Toyota, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
January 26, 2024

In and out quickly each time I go there. Well run garage facility and helpful staff. More

by MJDAVIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

Helpful
January 25, 2024

This was our third vehicle purchase from Burnsville Toyota and two of those were from Jason. New car pricing and trade in value was within range of expectations. Jason is friendly, efficient and works More

by User-77dd3ea1b3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Burnsville Toyota responded

Eric, it was a pleasure to read about your third car-buying experience at Burnsville Toyota. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jason provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
January 25, 2024

I appreciated the polite and professional service. I also appreciated the digital communications. Clean and friendly environment. More

by NK_RECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 29, 2024 -

Burnsville Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
January 25, 2024

Jason is a veteran salesman who knows his vehicles. He answered all of my questions. More

by Robert Yost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Christiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Burnsville Toyota responded

Thank you for this amazing review about Jason! I really appreciate your business, Robert. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Helpful
January 24, 2024

Generally ok, but some very young workers who aren't always paying attention to detail. More

by vhalverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Fink-Christ
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Jan 26, 2024 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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