Byers Mazda
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
Everyone was very professional and communicated the time lines very well The atmosphere is very relaxing and snacks and coffee are very nice gestures for enjoying the waiting period for the service call. lines very well The atmosphere is very relaxing and snacks and coffee are very nice gestures for enjoying the waiting period for the service call. More
Everyone at Byers was great to work with. The whole process went very smoothly and negotiation didn't feel like a fight like it might at some places. The entire team there are extremely frien The whole process went very smoothly and negotiation didn't feel like a fight like it might at some places. The entire team there are extremely friendly. More
Was grateful that they fixed an ongoing issue and that it was covered under warranty since it arose before my warranty expired in the spring. Also happy that they gave me a loaner when the car was not ready was covered under warranty since it arose before my warranty expired in the spring. Also happy that they gave me a loaner when the car was not ready on day 1. But unhappy that it was not ready on day 1 so had to drive in rush hour traffic to and from the dealership. More
The team's always quick and professional. They make it easy to get in and get out quickly, and they always get the work done quickly and it's very thorough. They make it easy to get in and get out quickly, and they always get the work done quickly and it's very thorough. More
I had a five star experience when purchasing my CX50 Hybrid at Byers Mazda but my recent experience when bring my vehicle in for a tire rotation and multi-point inspection was a joke. My CX50 came with Hybrid at Byers Mazda but my recent experience when bring my vehicle in for a tire rotation and multi-point inspection was a joke. My CX50 came with one year of free scheduled maintenance, so I called and made an appointment to have my tires rotated and a multi-point inspection performed. I did not need an oil change since I do that myself. When I showed up for the appointment I was told that I would owe $19.95 for the tire rotation. I stated I had one year of free scheduled maintenance and was informed since I wasn’t including the oil change there was no way to get the free tire rotation. At no time when making the appointment or receiving the confirmation email of my appointment was I advised I would be charged for the rotation. I clearly stated and it was noted in the confirmation emailI that I didn’t need the oil changed. This is beyond ridiculous. The service department was saving money by not performing the oil change. Bottom line I left and will do the rotation myself and will take my CX50 to the other dealer in town when I need my vehicle serviced in the future. More
Russel and everyone else at Byers Mazda is incredible! They were wonderful at helping us find a car in our budget, going out of their way to make sure it was in good condition. Russel treated us like fami They were wonderful at helping us find a car in our budget, going out of their way to make sure it was in good condition. Russel treated us like family! A very good experience! More
I do not know who Stevie Ballinger is, I worked with Connor Patten to buy and for the issues the car had shortly after buying it I worked with Brandon Essex who both were great! The only thing I did not Connor Patten to buy and for the issues the car had shortly after buying it I worked with Brandon Essex who both were great! The only thing I did not like and worries me still is the issues that kept popping up after buying it. More
I have purchased at least 5x cars from Byers but it had been awhile since I'd had a car serviced. Called at 3:15 on a Friday afternoon to say my engine light had come on. Said I would bwing in and see i been awhile since I'd had a car serviced. Called at 3:15 on a Friday afternoon to say my engine light had come on. Said I would bwing in and see if I could be picked up before close. Ken said I'll get you a loaner. By Sat. AM I had a detailed video from the technicians and was able to speak to them in person. CX-5 was ready by lunch on Monday. Incredible service and communication. Car repair is stressful. Felt literally taken care of. More
He got my oil change done fast and took care of my questions He got my oil change done fast and took care of my questions. He didn't make me feel rushed with my questions or not heard questions He got my oil change done fast and took care of my questions. He didn't make me feel rushed with my questions or not heard More










