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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
852 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 852 reviews

June 19, 2025

This is the second new Mazda vehicle I've purchased from Byers. If you're looking for a no-pressure experience, reach out to Russell Wilson at Byers Mazda in Dublin, OH. More

by Jim B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Byers Mazda responded

Jim, thank you for choosing Byers Mazda again! We're delighted to hear that Russell provided a no-pressure experience. Enjoy your new vehicle!

June 16, 2025

My contact, Stevie was terrific. She was friendly and professional, keeping me informed about the status of our Mazda and the parts we were waiting on. She also helped with getting m More

by Laura
Recommend Dealer
Yes
Employees Worked With
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Stevie provided such a friendly and professional experience while keeping you informed every step of the way. It’s great to know the loaner vehicle process was quick and easy for you as well. Your satisfaction means the world to us, and we’re delighted to have made your experience a terrific one. If there’s anything else we can do for you, please don’t hesitate to reach out!

June 14, 2025

Ken was very polite and he and the group worked through different things to help solve my concerns More

by ballbj72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Byers Mazda responded

We're so glad Ken & the Byers Mazda team could assist you! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

June 11, 2025

Everyone was easy to work with. Max worked with me and we came to an equitable deal. Russell was very friendly and welcoming as well, even though he wasn't our salesman, we had a gr More

by blc3492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Wonders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Byers Mazda responded

We're delighted to hear that Max and Russell made your experience at Byers Mazda smooth and enjoyable. Thank you for sharing this positive feedback, we appreciate it! Enjoy your new vehicle!

June 11, 2025

David was very knowledgeable and courteous and steered me in the right direction to buy my new car More

by UM
Recommend Dealer
Yes
Employees Worked With
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Addis
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Jun 12, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that David provided you with knowledgeable and courteous service and helped guide you toward the perfect car. Ensuring our customers have a great experience is always our top priority. Congratulations on your new car, and we hope you enjoy every moment with it! If you need anything in the future, don’t hesitate to reach out.

June 10, 2025

Professional, pleasant, keep you well updated and explain services and options well. Not sure there's anything they could do better. More

by bethannekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to know that you had a positive experience and felt well-informed throughout the process. Providing professional, clear, and pleasant service is something we strive for every day, and it’s wonderful to hear that it resonated with you. Your feedback means the world to us, and we’re delighted to have met your expectations. If you need anything in the future, don’t hesitate to reach out. We’re always here to help!

June 06, 2025

The dealership was well maintained, clean, and very accessible. They made it easy to schedule and the process was quick and easy. More

by clyman5450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear you found our dealership clean, accessible, and easy to work with. Providing a quick and seamless process is always our goal, and your feedback lets us know we're on the right track. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to helping you again in the future!

June 03, 2025

The service man who helped me was very courteous and professional. The service didn’t take long either! Enjoyed the experience! More

by barbcatlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Byers Mazda responded

We're delighted to hear that our team at Byers Mazda provided you with courteous and efficient service. Thank you for sharing your positive experience!

May 31, 2025

The service department is fantastic. The Full Circle Inspection video is a great bonus to keep my car in great working order. I appreciate it! More

by KMALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Byers Mazda responded

We're delighted to hear that you found our service department at Byers Mazda fantastic and appreciated the inspection video! Keeping your car in top shape is our priority, and we're here whenever you need us! Safe travels!

May 24, 2025

Ken was very helpful when our car needed repairs when we were 8 hours from home. More

by Gardnerd11303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

Byers Mazda responded

Hi Gardner! Thank you for leaving us this five-star review and for your kind words for Ken from our service team at Byers Mazda! We'll see you next time!

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