Byers Mazda
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I am happier with the dealership than the Mazda brand. I had to take it into service because the license plate screws were plastic! Maybe I am dating myself, I expected metal screws. If the brand wants to I had to take it into service because the license plate screws were plastic! Maybe I am dating myself, I expected metal screws. If the brand wants to sale upscale, go back to metal screws, please. Byers service took care of me. In this case I didn’t have to wait long to get the plastic screws out, I just couldn’t do it myself because the plastic screws we weak against all forms of flat head screw drivers. Russ, Ken! 😊 and Steve helped me. That’s all you can ask for when you can’t do it yourself. I appreciate the effort shown me to accommodate my schedule. It meant a great deal. I thank you. More
We had a very good experience. The car was good quality. The process was smooth. Our salesperson Russel Wilson is well versed and a Mazda owner. I would recommend for sure. The car was good quality. The process was smooth. Our salesperson Russel Wilson is well versed and a Mazda owner. I would recommend for sure. More
Very helpful service and no pressure. Very good experience and would highly recommend. Happy with new car. Very good experience and would highly recommend. Happy with new car. More
It was a professional experience- lots of friendly people too - all willing to help us too - all willing to help us More
Dealer was familiar with the car and serviced all pertinent equipment and kept me informed of progress. Service was performed on schedule with no problems. pertinent equipment and kept me informed of progress. Service was performed on schedule with no problems. More
No pressure to buy. Very courteous. Took time with you no rushing you Clean dealership Very courteous. Took time with you no rushing you Clean dealership More
I questioned the clarity to when my oil was scheduled to be changed. The sticker on the window said one thing, the Mazda app said another. The difference was promptly reconciled and service scheduled me 2-3 be changed. The sticker on the window said one thing, the Mazda app said another. The difference was promptly reconciled and service scheduled me 2-3 hours later for oil change. I believe the gentleman was Ken as Service Advisor. It was refreshing to be on the receiving end of sales and service communicate and problem solve in my behalf. I am not one to be in a hurry per se, rather, I want to get it right. Byers Mazda got it right. Ken looked at my app and pointed to the miles left before next oil change at 5,000 miles. Everything lined up. The thing I appreciate right up there with kindness is the effort to answer questions that may come up. If the person doesn’t know they get someone that does. I am one who reads and wants to know the details. I told Rusty, I am fairly analog, coming from a gas only Mazda 6 turbo. I didn’t see if service checked for software updates. Perhaps none needed. I would like to know how I would be notified. I don’t want to be tardy. People don’t have to be nice. I appreciate that the Mazda team is nice to all of us. People buy you before we buy it. I buy that they are trying very much to make my day, so to speak, of which I am grateful. The bottom line, Byers is a fit for me at this point. If you are anyone like me. It will be a good fit for you too. More
Had a very good and easy experience purchasing the vehicle. Staff was knowledgeable and professional. vehicle. Staff was knowledgeable and professional. More











