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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
940 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 940 reviews

March 11, 2026

Best experienced I've had purchasing a car. Russell Wilson was great. Very knowledgeable about the car and helpful without being pushy. More

by gif412
Recommend Dealer
Yes
Employees Worked With
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Addis
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Mar 12, 2026 -

Byers Mazda responded

Thank you for the wonderful review. We are so glad to hear you had such a great car buying experience and that Russell provided knowledgeable and helpful support without any pressure. We truly appreciate your support and hope you enjoy your new vehicle. 😊

March 09, 2026

Ray Snapp delivered exceptional customer service from start to finish! HIs professionalism, extensive product knowledge, and friendly approach made the entire car-buying experience seamless and enjoyabl More

by myers6038
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Byers Mazda responded

Hi Myers! It's fantastic to hear that Ray made your car-buying experience seamless and enjoyable. We appreciate your recommendation and wish you many safe miles ahead! - Byers Mazda

March 07, 2026

Will never come back This mazda dealership has significantly gone downhill in the past decade. I've bought 2 new cars from this dealer but will not be buying a third from here More

by mjmaistros
Recommend Dealer
No
Employees Worked With
Ken King
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Mar 10, 2026 -

Byers Mazda responded

Hello. Thank you for taking the time to share your feedback. I am truly sorry to hear that your recent experiences have not met the high standards you expect from us, especially as a loyal customer who has purchased two vehicles here. We take your concerns seriously and would appreciate the opportunity to learn more about what went wrong so we can improve. Please reach out to our management team directly so we can discuss your concerns further.

March 03, 2026

Amazing service, kept me updated at all times. The car was detailed inside and out before I picked it up and they did an amazing job. Thank you to everyone at Byers!! More

by mccoy.heather
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie Ballinger
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Mar 04, 2026 -

Byers Mazda responded

Hi Heather, thank you for sharing your experience with us! We are so pleased to hear we were able to assist you in such a timely manner. We hope to see you again in the near future at Byers Mazda!

March 03, 2026

Prompt, courteous, expert service. Nice waiting area - love the coffee/cappuccino machine and the snacks! More

by oneblanket
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Mar 04, 2026 -

Byers Mazda responded

We're pleased to hear our service team made your experience so comfortable! Thank you for choosing Byers Mazda and see you next time!

March 03, 2026

Work was done in time frame Ken provided. He was also thorough in explaining additional work needed More

by Rhino-7
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Mar 04, 2026 -

Byers Mazda responded

Hi Rhino! Thank you for leaving us this five-star review and for your kind words about Ken from our service team at Byers Mazda! We'll see you next time!

February 20, 2026

Everyone was welcoming and helpful for that whole car buying process. They made the process of getting a new car very easy. More

by Kdcollins
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie Ballinger
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Feb 21, 2026 -

Byers Mazda responded

Hi Collins! Thank you for sharing your experience with us! We appreciate your business, and we hope to see you again at Byers Mazda. Enjoy your new car!

February 20, 2026

Very thorough and helped in every part of the process. Helped us past close too More

by justintboggess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2026 -

Byers Mazda responded

Hi Justin! Thank you for leaving us this five-star review and kind words about our sales team at Byers Mazda! We'll see you next time!

February 18, 2026

Very friendly and welcoming. Everyone was so nice and the process of buying a new car went smoothly. More

by collinskd
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Waddell
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Feb 19, 2026 -

Byers Mazda responded

Thank you for trusting the Byers Mazda team with your recent purchase! We truly appreciate your business and hope we have the privilege of working with you again in the future. Enjoy your new ride!

February 14, 2026

Thorough and quick! Stevie was extremely professional and helpful. I always feel good about taking my car to Byers! More

by rhupp86
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie Ballinger
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Feb 15, 2026 -

Byers Mazda responded

We're glad you can always count on Stevie and our team for thorough and efficient service here at Byers Mazda. Thank you so much for your business and support!

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