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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
841 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 841 reviews

May 03, 2025

Used the express oil change and video check services, very quick and thorough. Recomend these services for your Mazda. More

by DEPCOAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Byers Mazda responded

Thank you for recommending our express oil change and video check services at Byers Mazda! We're glad to hear that your experience was quick and thorough. We look forward to serving you again in the future!

May 03, 2025

An excellent job of finding my problem and dealing with me showing up unannounced. Most helpful More

by kahmfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Byers Mazda responded

Hi Kahmfan! Thank you for leaving us this five-star review and for your kind words about our service team at Byers Mazda! We'll see you next time!

May 07, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled we could help you with your concern, even without an appointment. Providing helpful and efficient service is always our top priority. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your feedback!

April 24, 2025

I asked Ken a very valid question about if something was covered under warranty and instead of just telling me it wasn't, he chuckled like it was an extremely silly question to ask. I hope he doesn't treat More

by trentsthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken King
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2025

Ken and Byers Mazda always do a great job servicing our Mazdas and keeping me informed throughout the maintenance process. More

by marlene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Byers Mazda responded

Hi Marlene, we're delighted to hear that Ken and the Byers Mazda team have consistently provided you with excellent service. Thank you for your trust in us! Safe travels!

April 18, 2025

The dealership was clean professionally ran dealt with service and sales. Both groups did a fantastic job. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell was the sales person that assisted me and my wife and purchasing a new Mazda. He did a fantastic job and will earn my business on my next purchase.
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Apr 21, 2025 -

Byers Mazda responded

Hank, we're delighted to hear that both our service and sales teams at Byers Mazda provided you with a fantastic experience. Thank you for the kind words!

April 15, 2025

1 poor oil change took over two hours. Appt at 1:30. Got out after 3:00 More

by Rcurfman
Recommend Dealer
No
Employees Worked With
1 poor oil change took over two hours. Appt at 1:30. Got out after 3:00
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April 12, 2025

Professional, not overbearing,nice job overall I have referred people to this salesman from my office More

by cdi31@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Byers Mazda responded

Thank you for the positive feedback and referrals! We're glad to hear that our team at Byers Mazda provided a professional experience. We look forward to assisting your friends and colleagues as well!

April 12, 2025

Phenomenal experience at Byers Mazda! Ken kept me informed regarding the status of my vehicle. The repairs I needed were completed sooner than expected, which was a pleasant surprise. I w More

by adav82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Byers Mazda responded

We're delighted to hear that Ken and the Byers Mazda team provided you with a phenomenal experience! It's great news that your repairs were completed ahead of schedule. We look forward to assisting you with all your future service needs!

April 11, 2025

I have purchased and leased with Byers Mazda for two decades. The cars are great! The people are great! The service is great! Here's to two more decades! More

by grispint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Byers Mazda responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've had such positive experiences with our team at Byers Mazda. Here's to many more decades of great cars, service, and relationships!

April 09, 2025

My experience with this dealership was very pleasant. Staff was friendly and professional. Ray was very pleasant and explained everything thoroughly to me as we went through the process of looking and th More

by cdefordqt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Byers Mazda responded

Thank you for sharing your positive experience with us at Byers Mazda! We're delighted to hear that Ray and Greg provided a friendly, professional service without any high-pressure tactics. Enjoy your new car, and feel free to reach out if you need anything in the future!

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