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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
852 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 852 reviews

July 02, 2024

We had a 5 star experience! Ray was awesome and did everything we asked. We knew what we wanted and Ray and his team proved first class service and meet every goal anticipated More

by scotthadder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Byers Mazda responded

Thank you for sharing your exceptional experience at Byers Mazda with us! Ray and our team were ecstatic to hear about your satisfaction and how we met your every goal. It's always a pleasure to work with customers who know exactly what they want and trust our expertise. We can't wait to have you back for your next visit! We strive to continuously provide first-class service that exceeds expectations every time. Thank you for choosing Byers Mazda, and we look forward to seeing you again soon!

July 02, 2024

I loved my experience at Byers Mazda! John, Josh, Jeff, and Russell were extremely helpful and efficient during my time there. I felt very taken care of and was able to find the perfect c More

by maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Tristan, Jeff , John Bechtel
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Jul 03, 2024 -

Byers Mazda responded

Thank you for taking the time to leave such a glowing review, and for choosing Byers Mazda for your car-buying needs! We are thrilled to hear that John, Josh, Jeff, and Russell provided such excellent service and helped you find your perfect vehicle. Our team takes great pride in their knowledge and commitment to our customers' satisfaction. Congratulations on your new car, and we look forward to seeing you again in the future!

July 02, 2024

We met Rusty back in 2021 when he was with a different dealership, flash forward to 2024 and we were sad to hear he left that dealership but then got a call from Byers! It was an easy to decision to go wi More

by Emerye320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Byers Mazda responded

Thank you for leaving a glowing review, Rusty and our team here at Byers greatly appreciate it. We are so glad to have been able to provide you with the exceptional customer service that we strive for. It was truly a pleasure working with you again and we look forward to continuing our relationship in the future. Thank you for choosing Byers and we wish you many happy miles in your new car!

July 02, 2024

This was my first experience with Byers Mazda. I have purchased/leased many vehicles and this was by far the easiest. I would definitely buy/ lease another vehicle from Byers Mazda. More

by staceytreisch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your first vehicle experience, we couldn't be happier to hear that it was the easiest one yet. We pride ourselves on providing a seamless and enjoyable car purchasing process. Our team will be thrilled to know their hard work and dedication has been recognized. We look forward to working with you again in the future!

July 01, 2024

All my questions were answered clearly and patiently. I had a pressure-free buying experience. More

by VL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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Jul 01, 2024 -

Byers Mazda responded

Thank you for sharing your positive experience with Byers. Our team strives to provide clear and patient answers to all of our customers' questions, and I'm glad to hear they were able to deliver that during your pressure-free buying experience. We appreciate your patronage and are always here if you have any further questions or needs. Thanks again for choosing Byers!

July 01, 2024

I’ve worked with Byers on a couple of occasions and have found them easier than most dealerships to work with. I’ve found them to be transparent and don’t use deceptive sales tactics. They takeaway some of More

by klings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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Jul 01, 2024 -

Byers Mazda responded

Thank you so much for leaving us a review! We are thrilled to hear that you had a positive experience working with us. At Byers, we take pride in being transparent and providing excellent customer service. It's always a pleasure to work with you and make the car-buying process as enjoyable as possible. We look forward to working with you again in the future!

June 22, 2024

Satisfied with service. Easy to schedule and the updates are convenient by text with video. Still salty my car isn’t washed with a service. More

by p_tolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Efficient, polite and knowledgeable staff, no pressure to buy what you do not want. Overall pleasant experience. More

by ylipskerova
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Jun 25, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we really appreciate it! I'm thrilled to hear that our staff provided you with an efficient and pleasant experience, as well as making you feel comfortable with your decision without any pressure. We strive to provide top-notch service and create a positive customer experience, so it's great to know that we achieved that for you. Thank you again for choosing Byers, we look forward to assisting you in the future!

June 20, 2024

Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

June 19, 2024

Russell was gave us a great buying experience with his wealth of experience and knowledge. Unfortunately, the finance representative was not helpful in continuing this great buying experience. More

by Mazda50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Byers Mazda responded

Hello, thank you for taking the time to leave us a review. I am delighted to hear that Russell provided you with a great buying experience using his wealth of knowledge and experience. We take pride in our team's expertise and customer service, so it's unfortunate that your experience with our finance representative wasn't up to par. Please know your feedback will be passed along to the appropriate team for further improvement. Thank you again for choosing Byers, we appreciate your business and hope to see you again in the future!

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