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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
841 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 841 reviews

February 16, 2025

Ray and the whole staff at Byers Mazda were great to work with, highly recommend! More

by PG23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Byers Mazda responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Ray and the team provided you with a great experience. Your support means a lot to us, and we look forward to assisting you again in the future!

February 16, 2025

This was my most pleasant car buying experience in all my years. Thank you for the friendly and knowledgeable service! More

by kwjnb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Moorhead
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Feb 18, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that this was your most pleasant car buying experience. Providing friendly and knowledgeable service is something we take great pride in, and it means a lot to know we made your visit enjoyable. If there’s anything else we can assist you with, don’t hesitate to reach out! Wishing you many happy miles ahead!

February 15, 2025

Ken King makes me feel his customers are his primary focus! He and his staff were very helpful! More

by KWEINRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Ken and the team made you feel valued and provided helpful service. Our customers are always our top priority, and your feedback means the world to us. We look forward to serving you again in the future!

February 12, 2025

Everyone is friendly, professional, thorough and respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. More

by dswanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team works hard to ensure every visit is professional, thorough, and respectful of your time. We’re especially glad you appreciated the video narrative and communication via text with our technician. It's wonderful knowing these features enhance your experience. We look forward to serving you again in the future!

February 12, 2025

Kino was on my test drive; however, his wife had their baby & Kino was out after that. Mike O’Brien handled everything else and was EXCELLENT!!! More

by loriwarren746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kino Hendricks
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Byers Mazda responded

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kino was able to assist you on your test drive and that Mike O’Brien provided excellent service afterward. We truly appreciate your understanding and support, and we’re delighted that our team could make your experience a positive one. If there’s anything else we can help you with, please don’t hesitate to reach out!

February 12, 2025

Very friendly, very clean and efficient! It was a great first time leasers experience. Mike was super nice and accommodating, helped me to understand what I was looking at and pointed me in More

by Anthonymf01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great first leasing experience. Mike will be so happy to know that he made the process smooth and helped guide you to the right choice. Your recommendation means the world to us, and we’re grateful to have had the chance to assist you. If you need anything in the future, don’t hesitate to reach out! Safe travels and enjoy the ride!

February 07, 2025

Michael was extremely knowledgeable, helpful, and friendly when we were picking out a vehicle. We were able to easily test drive a few cars and make a decision in less than a week due to how seamless More

by Loren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Michael was able to provide you with a seamless and enjoyable experience while choosing your vehicle. Making the car-buying process easy and stress-free is exactly what we aim for. We’re so glad we could help you find the perfect fit, and we truly appreciate your support. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new car!

February 05, 2025

Had a great experience working the team at Byers Mazda. Fair negotiation and clear communication throughout the process. More

by mpfsports22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Byers Mazda. Providing fair negotiations and clear communication is very important to us, and we're glad we could meet your expectations. If you need anything in the future, don't hesitate to reach out. Enjoy your new vehicle!

February 05, 2025

They were very professional and we were able to get the deal done quickly and at a fair price. More

by jvags1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to hear that you found our team professional and efficient. It was a pleasure working with you to get the deal done quickly and at a fair price. Your satisfaction means the world to us, and we truly appreciate your support!

February 04, 2025

I am very disappointed with my experience with this dealership. i bought a new car and owned it for only a week before it started to have issues. I brought my car in expecting it to only take a day to More

by Lexie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schwaeber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kino Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Byers Mazda responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you’ve encountered and the frustration this situation has caused. This is certainly not the level of service we aim to provide, and we deeply regret that your new car is experiencing problems. We understand how inconvenient it must have been to go without your vehicle for such an extended period, and we recognize the importance of timely communication. Your feedback is incredibly valuable, and we will use it to address how we handle updates and ensure we improve our processes. Please know that resolving this issue is our top priority. We are committed to getting your car fixed as soon as possible and will do everything we can to expedite the process. If there’s anything we can do to assist you further, please don’t hesitate to reach out to us directly. Thank you for your patience and understanding as we work to make this right.

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