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Byers Toyota

Delaware, OH

4.6
2,568 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,568 reviews

August 07, 2025

Very friendly and helpful with our vehicle needs. We appreciate not being harassed about extra services that we did not call for. We hope that it continues in the coming visits. More

by jnkmil96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear you had a positive experience and felt comfortable during your visit. Providing friendly and hassle-free service is always our goal, and we look forward to continuing to meet your expectations in the future. See you again soon!

August 05, 2025

We were very satisfied. Mr. Price was very patient and informative. He kept us updated on when the vehicle would be available. More

by gbuhl10
Recommend Dealer
Yes
Employees Worked With
Justin Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Price
Aug 06, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear you were satisfied and that Mr. Price’s patience and updates made a difference. We appreciate your trust and look forward to assisting you again in the future.

August 05, 2025

I bought a new truck and didn't deal with the service dept. Troy Snyder was the salesperson and working with him was good with no complaints. More

by dpruett1
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Byers Toyota responded

Thank you for sharing your experience. We’re thrilled to hear that Troy made your truck purchase smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.

August 02, 2025

Kyle was extremely helpful and kind and made buying my vehicle pretty simple with low stress! Thank you Kyle and Byers! More

by marlacerise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear Kyle made your car-buying experience simple and stress-free. We truly appreciate you choosing Byers and look forward to helping you again in the future.

August 02, 2025

Transparent buying process made EASY, all online. 0 pressure. Honestly couldn’t believe the deal we got… same trim, same terms!! Seriously, no xx, no games. We drove 230 miles 1 way for this vehi More

by bnedic06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Byers Toyota responded

Thank you so much for your wonderful review! We're thrilled that our transparent and pressure-free process made such a positive impression. It’s great to hear that the team made you feel welcomed and that your experience was smooth and enjoyable. Driving 230 miles is no small commitment, and we’re so glad it was worth the trip! We can’t wait to assist you with your next purchase. Wishing you many happy miles ahead!

August 01, 2025

They were very good. Fast customer service. Everything went very smooth . The gentlemen that helped were very good More

by Pooch119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Byers Toyota responded

Thank you for sharing your feedback! We're thrilled to hear that our customer service team made a great impression and that everything went smoothly. We’ll be sure to pass along your kind words to the team. We look forward to helping you again in the future!

August 01, 2025

Outstanding experience, our salesman Quincy Booker is a great guy & made the process as smooth as possible. Finance team stayed late to make sure we dotted all the i’s & crossed all the t’s. Would defini More

by dano9dsp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Booker
Aug 04, 2025 -

Byers Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Quincy and our finance team made your experience smooth and efficient. Your recommendation means the world to us, and we look forward to helping you again in the future. Wishing you all the best with your new Toyota!

August 01, 2025

Very helpful the entire way through and did a great job in helping the deal get done. I would definitely buy from them again! More

by shawnmeme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaphan Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Aug 04, 2025 -

Byers Toyota responded

Thank you so much for your kind words and support! We’re thrilled to hear that we could help ensure the deal went smoothly and that you had a great experience. It means a lot that you’d choose us again. We look forward to working with you in the future!

July 31, 2025

Great customer service, accurate diagnosis and repair, respectful associates. Easy to schedule and helpful updates via text. More

by Cegpharm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Byers Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience with our team and found our service helpful and efficient. Your satisfaction means everything to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!

July 31, 2025

There is need for the Used Cars to be clean (internally and externally) when being delivered/(handed over) to customers. Not keeping them clean when handing over provides a bad impression on the customers More

by rved2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher (CJ) Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Byers Toyota responded

Thank you for sharing your detailed feedback. We understand how important cleanliness, transparency, and service history are when purchasing a used car. Your points about clear communication and providing all essential details like warranties, manuals, and financial manager contact information are extremely valid. We'll take this as an opportunity to improve and ensure a seamless experience for our valued customers. Thank you for acknowledging the strengths of our dealership as well—we truly value your insights.

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