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Byers Toyota

Delaware, OH

4.6
2,475 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,475 reviews

May 14, 2020

LOF AND BRAKES WE HAVE TWO TOYOTA VEHICLES. BOUGHT HERE AND SERVICED HERE. WE ARE VERY SATISFIED WITH THE SERVICE AND QUALITY OF THE WORK. WE HIGHLY RECOMMEND THIS More

by NEWTONCOEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
May 13, 2020

Customer service was great. Good communication and everything was completed as expected. They continue to work on a warranty issue and have kept me well informed. More

by WESLEY_180
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
May 13, 2020

Excellent experience wonderful knowledgeable Sales person quick response also very accommodating always returned calls promptly, very efficient with paperwork the vehicle I purchased was a fair and Awesome D More

by gypsyyeager
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020

Awesome buying experience, knowledgable sales staff, friendly non pushy approach. The used CPO Toyota Highlander was fairly priced, and was just what we were looking for. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Dan Kelley
May 12, 2020

Todd Garverick, Jeannie McNeely and team are the best! I met my son in law there because he was interested in leasing a truck and ended up leasing one for myself. A very unexpected and fun surprise! The fol More

by cledingtn
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020

I had a very bad experience at this dealership. They used rental cars for sales. The salesman Kyle who was busy did provide me keys to cars to look at. After finding a car, i told them i had my own financing More

by Mdozier41
Recommend Dealer
No
Employees Worked With
Todd Garverick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager, Kyle Collins
Jun 10, 2020 -

Byers Toyota responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff in their interactions with our customers. Again we apologize for the inconvenience this has caused you.

May 12, 2020

Thanks to Jeannie for finding the car I wanted in another state and delivering it to me in 5 days. She delivered good service and was upbeat and nice to work with. More

by bethkremer
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020

Our salesman was great to work with online/in person. He responded quickly to questions. Good car selection. Needed more Finance people at the time. Because of Covid19 Wait to finish paperwork was extremel More

by coolmomma7
Recommend Dealer
Yes
Employees Worked With
Tom Bray
May 12, 2020

Sent my car to be fixed. They located and fixed the source of the problem, but my car was returned with a non working radio which was working prior to my car going into the shop.it has yet to.be fixed More

by Jen
Recommend Dealer
No
Employees Worked With
I did not gather names
Jun 10, 2020 -

Byers Toyota responded

Jen, I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. Please contact our service department and we will make sure the radio gets fixed.

May 11, 2020

Super easy, safe, clean. Very quick appointment I like Super easy, safe, clean. Very quick appointment I like being able to schedule on line. The lobby was set up to allow for social distancing. More

by MEGAN.STEPHENS.TRUAX
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
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