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Byers Toyota
Delaware, OH
2,475 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,475 reviews
May 05, 2020
My first time there was during the Virus and all employees were observing proper protocols. Friendly folks. Would NOT bring a trade-in. Get it sold elsewhere prior to your visit!! employees were observing proper protocols. Friendly folks. Would NOT bring a trade-in. Get it sold elsewhere prior to your visit!! More
by Buck Furyer
Verified Customer
May 04, 2020
We looked at other vehicles, but we were really impressed with your salesman, Taylor, and wished to give him the business. Very courteous and polite!!!. We bought a used vehicle. The only thing we weren’t ha with your salesman, Taylor, and wished to give him the business. Very courteous and polite!!!. We bought a used vehicle. The only thing we weren’t happy with was that it only had one key, so we will have to purchase a second key and there was no code for the keyless entry So we have to pay to get that also. We have been told that most dealerships will take care of those items. We also liked Chad, our finance person. More
by clchance76
May 04, 2020
Very efficient and gave me a discount when I set up the appointment received callback when my car was done always satisfied every time I take my car in appointment received callback when my car was done always satisfied every time I take my car in More
by JILLRAEMILLER57
Employees Worked With
Tara Farmer, Dan Kelley
May 04, 2020
Service for Highlander and Venza Good job start to finish. Friendly associate, Tara, did a very good job the entire process. Recommendations were good on preventative maintenance on i Good job start to finish. Friendly associate, Tara, did a very good job the entire process. Recommendations were good on preventative maintenance on items like tires and filters. More
by RSMIT65
Employees Worked With
Tara Farmer
May 04, 2020
We were online shopping cars and spoke with Adam Rickard. He helped us find what we were looking for and gave options without pressure. Provided answers to many questions!! And worked with us in negotiation He helped us find what we were looking for and gave options without pressure. Provided answers to many questions!! And worked with us in negotiations. Very professional , courteous and helpful. Even helpful after the sale with tech issues. Highly recommend! A+. Don and Robin Harrell More
by donnrobin
Employees Worked With
May 04, 2020
Am very happy with the dealership. They have done everything possible to make us happy. I also love the vehicle. Nicest one I have ever had everything possible to make us happy. I also love the vehicle. Nicest one I have ever had More
by ncline660
May 03, 2020
Shawn was fantastic as well as the whole team. It was one of the smoothest transactions I have ever done. The finance department was also fantastic! of the smoothest transactions I have ever done. The finance department was also fantastic! More
by detailgeek
Employees Worked With
May 02, 2020
I had a wonderful experience buy my new ride from Byers Toyota. Everybody was helpful, friendly, and made me feel comfortable that they had my best interest in mind. Toyota. Everybody was helpful, friendly, and made me feel comfortable that they had my best interest in mind. More
by wsmith10
Employees Worked With
May 01, 2020
They worked with me got me into new Rav4 love it. Costumer services was great put me in what I wanted not what they wanted to just get ride of. Thanks so much. Keep up good work everyone.if your loo Costumer services was great put me in what I wanted not what they wanted to just get ride of. Thanks so much. Keep up good work everyone.if your looking for a new vehicle I strongly recommend Byers Toyota. More
by crissw3
Employees Worked With
Tim Bidwell
May 01, 2020
They replaced my frame due to a recall. They sent my truck back to me with shocks disconnected from the frame and I was not notified of this. Tara said because I didn't have the money to have my muffler truck back to me with shocks disconnected from the frame and I was not notified of this. Tara said because I didn't have the money to have my muffler serviced and passed on that repair that she assumed I wouldn't be able to afford anything else and.chose not to tell me. I bought a new pair of shocks in which the old ones were not broken until they removed them and I took it back for them to install. Tara lied to her manager and said she informed me. When everyone in the garage heard her say that she didn't and should have. She let my friend bring back the rental and pick up my truck like that instead of waiting for me to get off work. I am very dissatisfied with the servce . I just had my breaks changed and they also did not put swaybar bushings back on my truck. I cannot believe they sent my truck out of there like this. Unbelievable. More
by Sissy
Employees Worked With
I spoke with a gentleman from the service dept that said I would believe my co-worker over you. He was supposed to be a service manager as well. , Pam Bishop, Tara Farmer
