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Byers Toyota

Delaware, OH

4.6
2,485 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,485 reviews

November 20, 2019

Car purchase Everyone did a great job helping me with my purchase. Great people. I bought this car for work and had very little time to stop in so we made the sale More

by rob@smartcallpropertyservices.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! we are pleased to hear we could provide an excellent experience for you!

November 19, 2019

The staff was very helpful and accommodating. We had an amazing experience. The staff went above and beyond to meet our needs. I highly recommend leasing or purchasing a car Byers Toyota in Delawa More

by Bealtr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Dooley
Nov 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

November 18, 2019

Oil change tire rotation Next service date is stating no service necessary until 16,363 miles more are on the car. I don't think this is correct unless the oil changes are now More

by PJL1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Nov 19, 2019 -

Byers Toyota responded

That 16,463 is the next service mileage, when your vehicle hits a total of 16,463 miles or 1 year we recommend that you visit us for your next oil change. We ask that you please give us a call if there is anything we can do to help. We are here to make sure your experience is seamless.

November 18, 2019

Great Very kind and nice very great survice everyone knew what they wers doing so it made the experince very fast and easy loved it all More

by thurayaabdelqader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Warvel
Nov 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

November 16, 2019

Excellent experience from start to finish!! Byers Toyota is a great dealership, with a great staff and they helped me get into an amazing Toyota Tacoma TRD Pro. This was the best car buying expe More

by Surfingredneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

November 15, 2019

Always a great experience Fantastic sales and service always on time and they always make you feel welcome top notch dealer I’ve bought my last 3 cars here and will go back More

by JOSEPHP1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Tom Bray
Nov 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

November 15, 2019

Oil change an tire rotation Once they oil change and tire rotation was done they brought my vehicle out to me everything looked great I indicated to them that was not exactly tr More

by Pegroberts721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Dan Kelley
Nov 19, 2019 -

Byers Toyota responded

We apologize for the experience, and miscommunication. We do indeed have a Chevy sister store located in Grove City, however, it is a different business location. With that said, our team is capable of working on all makes and models effectively. With that said, we will be using this a chance to improve and make sure a similar situation does not happen again.

November 14, 2019

Good service wasnt there long Had appt at 3:00 was out by 3:35 very happy with amount of time there and they made my appt convenient for me right afterwor and was in right away More

by STORER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley, Christian Norman
November 14, 2019

Tire rotation and when done every tire had low air pressure . It is a Toyota at a Toyota dealership and you get every tire at wrong pressure. It is clearly marked on drivers side door on a sticker 35 psi. All 4 More

by TSCHAAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You can look it up
Nov 19, 2019 -

Byers Toyota responded

We apologize for the inconvenience and we can assure you that this is not a normal practice for us. We deeply apologize for the lackluster experience and we will make sure nothing like this will happen again. Please give us a call if you have any further questions or concerns.

November 12, 2019

Pretty alright Hopefully found a really good truck. Jeff was considerate, and patient in dealing with my work-schedule & the fact that I live 20 miles away, so a bit More

by duncanbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hoppes
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

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