Back

Byers Toyota

Delaware, OH

4.6
2,525 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Contact Dealership

1599 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 2,525 reviews

November 05, 2019

Tire issues Brought my car in to be checked because orange tire light was staying on they checked the air in my tires there were no leaks. I came back that Thursd More

by BJL1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

November 05, 2019

New tires I bought a used car with really low miles after driving it for a few weeks realized something was wrong w the tires . Todd the GM was very fair wit More

by lfillhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Garverick
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 05, 2019

First disappointing experience I went into the service shop for my 35k mile service on my 2017 Tundra plus I wanted my alignment checked and adjusted. They were not able to do the a More

by CSH_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Nov 13, 2019 -

Byers Toyota responded

We are very sorry to hear we were unable to provide an excellent experience for you, and we can assure you that we hold ourselves to a much higher standard. With that said, if you're in the neighborhood, we ask that you please stop by for a courtesy car wash, and allow us to make sure that your vehicle is up to our, and your, standards.

November 04, 2019

Oil change Everyone is very friendly. They explain everything they've done and what and when I need to do and get me out as soon as possible.. More

by SHARONSATTERWHITE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

November 04, 2019

New 2020 Sienna Troy was very easy to work with during my new car buying experience with no pressure put on me. He offered me all the information I needed to make a d More

by Scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Byers Toyota responded

Congratulations on your new 2020 Toyota Sienna, Scott! We are thrilled to hear that Troy and the Byers team could provide an excellent experience for you!

November 03, 2019

Pleasant and accomplished Gynnae is very knowledgeable, she was excellent explaining the recommended maintenance for my 2007 Corolla, she pointed out which would be the most im More

by EVAGHY
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

November 02, 2019

Feels like family There were no high pressure sales. I always feel like I'm getting a fair deal. This is our family's third car purchase in 1 1/2 years. Kyle and Jeff a More

by anneralston1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

November 02, 2019

Car purchase Very busy and had to keep changing computers and logging back in. Troy Snyder was very "enthusiastic" to the point where I about told him off cuz he k More

by kristy_smith_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Spears
Nov 05, 2019 -

Byers Toyota responded

Kristy, We understand your viewpoint and want to help clarify that we are required by Toyota to contact our potential customers. Our records indicate that Troy completed the minimum contacts, 2 phone calls, 1 text, and 1 email. With that said, we will pass your insight along to our Toyota representatives. We apologize for the inconvenience, but are pleased to hear Joe could provide an excellent experience for you. Be sure to let us know your contact preferences moving forward so you are comfortable with our communication attempts.

Nov 06, 2019 -

kristy_smith_89 responded

I am unsure of what your records indicate, but mine indicated he called at least 4 times left 2 voicemails and I talked to him once and told him I would call him back if I wanted to set up an appointment, but yet he continued to call. So I do assure you he knew my preference

November 02, 2019

Totally suck Will never purchase anything from here again! They were so rude very disrespectful... I've never had good service from you. I always purchased from Ch More

by JONIHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea I was too upset
Nov 05, 2019 -

Byers Toyota responded

Joni, We are sorry to hear about your experience, but the last time your showing in our system for purchasing a vehicle was back in 2016, now we'd love to help improve the process and we ask that you please contact us directly at jwarvel@Byersauto.com, we are here to help and want to clarify any confusion. We look forward to hearing from you soon.

November 01, 2019

Amazing!! Couldn’t have been any happier they were awesome! The sales team and the finance department did great! We got exactly what we wanted and it was so eas More

by allens03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick , Carson Gibson
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

...
160
...