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Byers Toyota

Delaware, OH

4.6
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,477 reviews

August 28, 2019

So Nice Until You Sign on the Dotted Line Purchased my 2nd car from Byers. I purchased a certified 2016 Highlander and on the way home noticed that the engine sounded loud. I have had 9 othe More

by Unhappy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Byers Toyota responded

Please be on the lookout for a call and/or email from one of our Pre-owned Managers. We want to help make this right, and we extremely apologize for the lackluster experience. We hold ourselves to a much higher standard and we want to help you as much as we possibly can!

August 27, 2019

Great Service We bought a used car from them. The entire process was great. We live far away and the salesman who helped us allowed us to call/text him. He answere More

by Chrispy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2019

New Truck Purchase This is my 6th vehicle I have purchased from Byers and another phenomenal experience! Kyle Foos, Brian Dooley, and Josh Chadwick represent exceptional More

by BRETTSPRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2019

Great service Jon was excellent to work with on the purchase of a new car. The process went smoothly and we were treated fairly and professionally throughout. More

by Dilman97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hopper
August 09, 2019

55,000 mile service. Very satisfied with the service. Staff is professional and committed to customer satisfaction; very friendly and enjoyable to work with. They give a d More

by matheyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2019

Oil change tire rotation There is NO finer dealership to have your car serviced. The service manager always goes above and beyond to help get you in and out fast and always h More

by Skibd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2019

Attention to Detail Attention to details. We shared with Decaro and Chris that we wanted a certain truck-color, chrome tube steps, automatic transmission etc. However t More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Decaro Dominic, Chris Gordon
July 16, 2019

Byers Toyota The dealership was able to put me into a different vehicle a Tacoma SR 5. They are following through and so far the truck has had no issues. I will More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bray
June 17, 2019

Pleasant sale and then prompt repair. Had a great experience buying a new 2019 Camry hybrid XLE. A rattle subsequently developed in the car, and the service center quickly and pleasantly More

by OKEEFE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Routt, who went above and beyond.
Jun 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an excellent experience for you!

June 17, 2019

Gynnae is very knowledgeable We drive twice as far to Byers to service our cars because we know we can trust them! Waiting area is clean and inviting. Good communication regardin More

by Toyotafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could deliver an excellent experience for you!

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